The Windows Vista desktop appears black after you enable the "Hide and disable all items on the desktop" policy setting or the "Disable all items" policy setting

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Article ID: 934008 - View products that this article applies to.
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SYMPTOMS

You enable either of the following policy settings:
  • Hide and disable all items on the desktop on a domain controller
  • Disable all items in Windows Vista
Then, you experience the following symptoms:
  • A black desktop appears on the Windows Vista-based client computers that are affected by either of these policy settings.
  • This black desktop replaces the image that is configured as the background wallpaper.

    Note The Windows Vista Gadgets still appear on the desktop in Windows Vista.
You experience this problem if you use the Desktop Wallpaper policy setting to configure an image as the background wallpaper in Windows Vista.

Note For more information about how to view the Desktop Wallpaper policy setting, see the "More Information" section.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dwm.exe6.0.6000.2057482,94407-Apr-200722:06x86
Uxsms.dll6.0.6000.2057428,67207-Apr-200723:12x86
Dwmredir.dll6.0.6000.2057487,55207-Apr-200723:09x86
Microsoft-windows-desktopwindowmanager-core-ppdlic.xrm-msNot Applicable3,65607-Apr-200723:00Not Applicable
Win32k.sys6.0.6000.205742,027,52007-Apr-200722:05x86
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dwm.exe6.0.6000.2057498,30407-Apr-200722:27x64
Uxsms.dll6.0.6000.2057432,76808-Apr-200700:21x64
Dwmredir.dll6.0.6000.20574101,88808-Apr-200700:19x64
Microsoft-windows-desktopwindowmanager-core-ppdlic.xrm-msNot Applicable3,65608-Apr-200700:09Not Applicable
Win32k.sys6.0.6000.205742,749,95207-Apr-200722:27x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

To view the Desktop Wallpaper policy setting, follow these steps:
  1. Click Start
    Collapse this imageExpand this image
    Start button
    , type gpedit.msc in the Start Search box, and then click gpedit in the Programs list.

    Collapse this imageExpand this image
     User Account Control permission
    If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
  2. In Group Policy Object Editor, expand User Configuration, expand Administrative Templates, expand Desktop, and then click Desktop.
  3. In the details pane, double-click Desktop Wallpaper.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 934008 - Last Review: October 8, 2011 - Revision: 4.0
APPLIES TO
  • Windows Vista Enterprise
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
Keywords: 
kbautohotfix kbvistasp1fix kbwinvistapostrtmfix kbbug kbfix kbhotfixserver kbqfe kbwinserv2003presp1fix KB934008

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