Scroll bars are missing in some user interfaces in ProClarity Professional

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Article ID: 934090 - View products that this article applies to.
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SYMPTOMS

Scroll bars are missing in some user interfaces in ProClarity Desktop Professional and in ProClarity Web Professional. These user interfaces include the Setup panel and the Dimension tool.

CAUSE

This issue usually occurs when the dots-per-inch (DPI) setting for the video adapter is set to a value that is larger than 96.

RESOLUTION

To resolve this issue, set the DPI setting of the video adapter to 96. To do this, follow these steps:
  1. Right-click the desktop, and then click Properties.
  2. In the Display Properties dialog box, click the Settings tab, and then click Advanced.
  3. In the DPI setting list, select Normal size (96 DPI).
  4. Click OK.

Properties

Article ID: 934090 - Last Review: April 3, 2007 - Revision: 1.0
APPLIES TO
  • ProClarity Desktop Professional 6.1
  • ProClarity Web Professional 6.1
  • ProClarity Desktop Professional 6.2
  • ProClarity Web Professional 6.2
Keywords: 
kbtshoot kbexpertiseinter kbprb KB934090

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