Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
"Network or file permission" or "folder does not exist" error
Article ID: 934160 - View products that this article applies to.
On a computer that is running Windows Vista, you create a subfolder in a shared folder. When you try to rename the subfolder, you receive an error message that resembles the following:
Additionally, if you try to save a file to the shared folder, you may receive an error message that resembles the following:
The <Shared Folder Name> folder does not exist. The file may have been moved or deleted.
Do you want to create it?
There has been a network or file permission error. The network connection may be lost.
Note You use Microsoft System Management Server 2003 Operating System Deployment Feature Pack to deploy Windows Vista to the computer.
This issue occurs because the client-side cache database that the Offline Files feature uses was corrupted when Windows Vista was deployed. This behavior causes a missing registry value in the registry.
Diagnose and fix the problem automatically
This troubleshooter fixes many problems.Learn moreRun now
Let me fix it myself
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To fix this problem, follow these steps:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
How the MATS package works to fix this problemClick here to understand how the MATS package works to fix this problem
Other issues that the MATS package fixes
(http://support.microsoft.com/kb/2394521/ )Can't empty the Recycle Bin in Windows XP or in Windows Vista
(http://support.microsoft.com/kb/949109/ )"The file or folder does not exist" error in Windows Vista
(http://support.microsoft.com/kb/813711/ )Changes to the size, view, icon or position of a folder are lost
(http://support.microsoft.com/kb/2394740/ )Can't select multiple items after upgrading from Windows XP to Windows Vista
(http://support.microsoft.com/kb/2396571/ )Icons change incorrectly in Windows
Article ID: 934160 - Last Review: June 28, 2012 - Revision: 17.0