Article ID: 934216 - Last Review: September 17, 2007 - Revision: 1.1

FIX: Error message when you run a command on a computer that is running Visual Studio 2005 Team Foundation Server Service Pack 1: "ERROR Could not access database"

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SYMPTOMS

On a computer that is running Microsoft Visual Studio 2005 Team Foundation Server Service Pack 1, you run the following command at a command prompt:
TfsAdminUtil Sid /Change OldDomainOrOldComputerName NewDomainOrNewComputerName
When you run this command, you receive the following error message:
Account Name Found Equal to Windows SID
---------------------------------------------------------
ERROR: Could not access database.

CAUSE

This problem occurs because of a problem in a stored procedure that runs in the Team Foundation Server database.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Visual Studio 2005 Team Foundation Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Note If you installed Visual Studio 2005 Team Foundation Server on a dual server, you must apply this hotfix on the data tier server.

Prerequisites

You must have Visual Studio 2005 Team Foundation Server Service Pack 1 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Visual Studio 2005 Team Foundation Server
Keywords: 
kbexpertiseadvanced kbfix kbpubtypekc kbqfe kbhotfixserver KB934216
 

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