The "Add Link to Site" page stops responding, and the link is not added when you try to add a new link to the Site Directory in a SharePoint Portal Server 2003 site

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Article ID: 934229 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. In a Microsoft Office SharePoint Portal Server 2003 portal site, you click Add Link to Site on the Sites page to add a new link to the Site Directory. On the "Add Link to Site" page, you specify the information that you want for the new link. Then, you click either OK or Cancel. In this scenario, the "Add Link to Site" page stops responding. Additionally, the link is not added to the Site Directory.

CAUSE

This issue occurs if Microsoft Windows Server 2003 Service Pack 2 (SP2) is installed on the server. A compatibility issue exists with the "Add Link to Site" page in SharePoint Portal Server 2003.

This issue also occurs if Microsoft Windows 2003 Service Pack 1 (SP1) is installed together with security update 933854 or together with security update 928365. A compatibility issue exists with the "Add Link to Site" page in SharePoint Portal Server 2003.

For more information about security update 933854, click the following article number to view the article in the Microsoft Knowledge Base:
933854 Description of the security update for the .NET Framework 1.1 Service Pack 1 for Windows Server 2003: July 10, 2007
For more information about security update 928365, click the following article number to view the article in the Microsoft Knowledge Base:
928365 Description of the security update for the .NET Framework 2.0 for Windows Server 2003, Windows XP, and Windows 2000: July 10, 2007

RESOLUTION

The following file is available for download from the Microsoft Download Center:

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Download
Download the SharePoint Portal Server 2003 Service Pack 3 (SP3) package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. Microsoft is researching this problem and will post more information in this article when the information becomes available.

MORE INFORMATION

For more information about Windows Server 2003 SP2, visit the following Microsoft Web site:
http://technet.microsoft.com/en-us/windowsserver/bb229701.aspx

Properties

Article ID: 934229 - Last Review: November 19, 2007 - Revision: 4.2
APPLIES TO
  • Microsoft Office SharePoint Portal Server 2003
Keywords: 
kbpending kbbug kbtshoot kbexpertiseinter KB934229

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