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Error in Windows Media Player 11 when you click an "mms://" link: "Windows Media Player cannot find the file"

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Article ID:934371
Last Review:April 2, 2007
Revision:1.1

SYMPTOMS

When you click an mms:// link to listen to streaming audio using Microsoft Windows Media Player 11, you receive the following error message:
Windows Media Player cannot find the file.

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CAUSE

Windows Media Player 11 no longer supports the Microsoft Media Server (MMS) protocol.

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WORKAROUND

Contact the provider of the streaming content for additional playback options or formats.

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MORE INFORMATION

For more information about supported multimedia file formats, click the following article number to view the article in the Microsoft Knowledge Base:
316992 (http://support.microsoft.com/kb/316992/) Windows Media Player multimedia file formats

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APPLIES TO
•Windows Media Player 11

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Keywords: 
kbnofix kberrmsg kbtshoot kbexpertisebeginner kbprb KB934371

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