Article ID: 934402 - Last Review: October 31, 2011 - Revision: 3.0

The synchronization session of the mobile device fails, and you receive error code "0X85010015" when you try to synchronize a mobile device by using Exchange ActiveSync in Exchange Server 2007

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SYMPTOMS

Consider the following scenario.

You use a server that is running Microsoft Exchange Server 2007. This server is running Windows Server 2003.
The Exchange Server 2007 server is configured to have a Client Access server role.
You set the regional language settings of the Windows Server 2003 operating system to Turkish.

In this scenario, when you try to synchronize a mobile device with the Exchange 2007 Client Access server by using Microsoft Exchange ActiveSync, the synchronization session of the mobile device fails. Additionally, you receive the following error code:

0X85010015

Note If you enable verbose logging in Exchange ActiveSync, the "501" error message is logged in the server.

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RESOLUTION

To resolve this problem, install Update Rollup 3 for Exchange Server 2007.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935999 (http://support.microsoft.com/kb/935999/ ) Description of Update Rollup 3 for Exchange Server 2007

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