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The synchronization session of the mobile device fails, and you receive error code "0X85010015" when you try to synchronize a mobile device by using Exchange ActiveSync in Exchange Server 2007

Article ID:934402
Last Review:August 30, 2007
Revision:1.3

SYMPTOMS

Consider the following scenario.
You use a server that is running Microsoft Exchange Server 2007. This server is running Microsoft Windows Server 2003.
The Exchange Server 2007 server is configured to have a Client Access server role.
You set the regional language settings of the Windows Server 2003 operating system to Turkish.
In this scenario, when you try to synchronize a mobile device with the Exchange 2007 Client Access server by using Exchange ActiveSync, the synchronization session of the mobile device fails. Additionally, you receive the following error code:
0X85010015
Note If you enable verbose logging in Exchange ActiveSync, the "501" error message is logged in the server.

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RESOLUTION

To resolve this problem, install Update Rollup 3 for Exchange Server 2007.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935999 (http://support.microsoft.com/kb/935999/) Description of Update Rollup 3 for Exchange Server 2007

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
330461 (http://support.microsoft.com/kb/330461/) How to troubleshoot Server ActiveSync

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APPLIES TO
Microsoft Exchange Server 2007 Standard Edition
Microsoft Exchange Server 2007 Enterprise Edition

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Keywords: 
kbexpertiseinter kbqfe KB934402

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