Remove an unused payment option from your Xbox LIVE Account

This article describes how to remove an unused payment option from an Xbox LIVE subscription through the Xbox LIVE Marketplace.

Xbox 360 customers who use a credit card can store information for multiple cards. You can select the card that you want to use when you purchase Microsoft Points for downloadable content and when you manage subscription renewals. You can also use different credit cards for your membership and for Microsoft Points bundle purchases.

How to remove an unused payment option online

1. Visit the following Web site and sign in by using your Windows Live ID:
   http://marketplace.xbox.com/MyAccount/MyAccount.aspx (http://marketplace.xbox.com/MyAccount/MyAccount.aspx)
2. Select Manage Payment Options.
3. Select Remove next to the payment option that you want to remove from your account.
4. Follow the instructions to complete the process.

The payment option will no longer be visible on your Xbox 360 console or in your account on Xbox.com. However, for historical reference, the payment option will remain visible at the Microsoft Billing Web site (http://billing.microsoft.com (http://billing.microsoft.com) ) with a status of "Removed."When you try to remove a payment option, the payment option may continue to be associated with one of your subscriptions. You must first apply a new payment option to your Xbox LIVE subscription, or downgrade your Xbox LIVE subscription to Silver before you can remove your payment option.

Additional support

To contact Xbox Customer Support, please visit the following Web site: