Article ID: 934560 - Last Review: April 19, 2007 - Revision: 1.3

Windows Mail does not download newsgroup messages in some language versions of Windows Vista

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SYMPTOMS

You use Windows Mail to download newsgroup messages. However, if you use certain date and time formats in some language versions of Windows Vista, Windows Mail does not download the associated metadata that is used to rate newsgroup messages and to vote on newsgroup messages.

For example, this issue may occur if you use an English version of Windows Vista that is configured to use a Japanese date and time format or a Traditional Chinese date and time format.

Note This issue will not prevent you from reading newsgroup messages. This issue prevents you from using the feature that enables you to rate newsgroup messages and to vote on newsgroup messages. Additionally, you cannot see the details of the people who post to newsgroups.

CAUSE

This issue occurs if you use a date and time format that differs from the language version of Windows Vista.

WORKAROUND

To work around this issue, change the current user locale to English (United States). To do this, follow these steps:
  1. Click Start
    Collapse this imageExpand this image
    Start button
    , type intl.cpl in the Start Search box, and then press ENTER to open the Regional and Language Options dialog box.
  2. In the Current format list, click English (United States), and then click OK.

APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Starter
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business 64-bit Edition
  • Windows Vista Business
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Mail in Windows Vista
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