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Error message when you try to use a dial-up connection in Windows Internet Explorer 7 on a Windows Vista-based computer: "Cannot write to the telephone book"
Article ID: 934588 - View products that this article applies to.
On a Windows Vista-based computer, you try to connect to a network by using a dial-up connection in Windows Internet Explorer 7. However, you may receive an error message that resembles the following:
The dial-up connection attempt is unsuccessful.
Cannot write to the telephone book.
Error 624 : Telephone book file cannot be updated.
This behavior occurs if Internet Explorer 7 is running in protected mode. Specifically, this behavior occurs because some registry subkeys are restricted when you enable protected mode in Internet Explorer 7.
Note By default, protected mode is enabled in Internet Explorer 7.
To work around this behavior, start the dial-up connection before you start Internet Explorer 7. To do this, follow these steps:
Article ID: 934588 - Last Review: May 14, 2007 - Revision: 1.1