You cannot move a mailbox across forests in an Exchange 2007 organization

View products that this article applies to.

Expand all | Collapse all

SYMPTOMS

When you try to move a mailbox across forests in a Microsoft Exchange Server 2007 organization, the move mailbox operation is unsuccessful. Additionally, the following error message is logged in the Exchange Management Shell:

Move-Mailbox : Error was found for ‘Last Name, First Name’ (username@domain.com) because: Error occurred in the step: Approving object. An invalid ADSI pathname was passed., error code: -2147463168

Back to the top

CAUSE

This problem occurs if the display name of a mailbox contains a comma. When this occurs, the move mailbox operation cannot correctly read the source account name. Additionally, the move mailbox operation cannot create a new account by using a new account name in the target forest.

Back to the top

RESOLUTION

To resolve this problem, install Update Rollup 3 for Exchange Server 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935999 (http://support.microsoft.com/kb/935999/ ) Description of Update Rollup 3 for Exchange Server 2007

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Back to the top

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

For more information about the naming schema for Exchange Server software updates, click the following article number to view the article in the Microsoft Knowledge Base:

817903 (http://support.microsoft.com/kb/817903/ ) New naming schema for Exchange Server software update packages

Back to the top