Help and Support
 

powered byLive Search
Article ID: 935259 - Last Review: October 31, 2007 - Revision: 1.1

Video performance may suddenly be reduced when you move a Windows Media Player 11 window in Windows Vista

Expand all | Collapse all

SYMPTOMS

You are watching a video in Microsoft Windows Media Player 11 in Windows Vista. When you move the Windows Media Player window by using a drag operation, the video performance may suddenly be reduced. For example, you may notice lost frames or other poor video performance. Video performance decreases only while you move the window. When you stop moving the window, the video plays as expected.

This problem occurs if the following conditions are true:
  • The system supports Windows Aero. However, Windows Aero is turned off. This problem does not occur when Windows Aero is turned on.
  • The screen has been rotated by using a third-party display rotation utility. This problem does not occur when the screen has not been rotated.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

The problem may be more severe on computers that have slower CPU hardware. The following factors may also affect this problem:
  • Display resolution
  • Random access memory (RAM)
  • The graphics processing unit
  • The memory bus
  • Drivers

APPLIES TO
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate
  • Windows Vista Starter
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
Keywords: 
kbtshoot kbnofix kbprb kbexpertisebeginner kbwinvistapostrtmfix KB935259

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by E-mail, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.