When you try to install a Web Services on Devices (WSD)-based device on a Windows Vista-based computer, the installation is not completed successfully

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Article ID: 935276 - View products that this article applies to.
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SYMPTOMS

When you try to install a Web Services on Devices (WSD)-based device on a Windows Vista-based computer over a secure channel, the installation is not completed successfully. You do not receive an error message when this problem occurs.

CAUSE

This problem occurs if the fully qualified domain name (FQDN) of the WSD-based device is longer than 48 characters. In this situation, there is an internal buffer that is used to generate the Plug and Play ID for the device. The size of this internal buffer is insufficient.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must first apply hotfix 943169. For more information about hotfix 943169, click the following article number to view the article in the Microsoft Knowledge Base:
943169 You cannot apply the hotfix that is described in Microsoft Knowledge Base article 935276 on a Windows Vista-based computer

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Update.mumNot applicable1,89717-May-200712:44Not applicable
X86_0197a1e1fc1aa2a310de7bb1eb9649bd_31bf3856ad364e35_6.0.6000.20600_none_9b5ff79b5d7794d7.manifestNot applicable67317-May-200712:44Not applicable
X86_df7fec2dc4e2412ca98a961866814c84_31bf3856ad364e35_6.0.6000.20600_none_9e2c44d5d52d03e9.manifestNot applicable67917-May-200712:44Not applicable
X86_ipbusenum_31bf3856ad364e35_6.0.6000.20600_none_68a7ec9d7d12475b.manifestNot applicable19,75317-May-200712:45Not applicable
X86_umbus.inf_31bf3856ad364e35_6.0.6000.20600_none_0a7f2516e096b80f.manifestNot applicable1,47217-May-200712:45Not applicable
X86_umb_31bf3856ad364e35_6.0.6000.20600_none_855aa4aa33c2f68b.manifestNot applicable15,80117-May-200712:45Not applicable
Ipbusenum.dll6.0.6000.2060074,75217-May-200703:07x86
Ipbusenum.mofNot applicable67207-Jan-200705:51Not applicable
Umbus.sys6.0.6000.2060034,81617-May-200702:19x86
Umb.dll6.0.6000.2060049,15217-May-200703:09x86
Umb.mofNot applicable64607-Jan-200705:51Not applicable
Umbus.mofNot applicable2,45907-Jan-200705:47Not applicable
Umpass.mofNot applicable2,46207-Jan-200705:47Not applicable
Umpass.sys6.0.6000.206007,16817-May-200702:19x86
Windows Vista, 64-bit versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_cf38c5c578f96107d576ecf6456dab1f_31bf3856ad364e35_6.0.6000.20600_none_5e228014e2ddd5ea.manifestNot applicable67717-May-200712:44Not applicable
Amd64_e2631718e52513edebfe204bb47c1368_31bf3856ad364e35_6.0.6000.20600_none_29d2d378105d2eb2.manifestNot applicable68317-May-200712:44Not applicable
Amd64_ipbusenum_31bf3856ad364e35_6.0.6000.20600_none_c4c68821356fb891.manifestNot applicable20,01517-May-200712:51Not applicable
Amd64_umbus.inf_31bf3856ad364e35_6.0.6000.20600_none_669dc09a98f42945.manifestNot applicable1,47417-May-200712:51Not applicable
Amd64_umb_31bf3856ad364e35_6.0.6000.20600_none_e179402dec2067c1.manifestNot applicable16,38017-May-200712:51Not applicable
Update.mumNot applicable1,90917-May-200712:44Not applicable
Ipbusenum.dll6.0.6000.2060093,69617-May-200703:51x64
Ipbusenum.mofNot applicable67207-Jan-200705:51Not applicable
Umbus.sys6.0.6000.2060041,47217-May-200702:20x64
Umb.dll6.0.6000.2060057,34417-May-200703:53x64
Umb.mofNot applicable64607-Jan-200705:51Not applicable
Umbus.mofNot applicable2,45907-Jan-200705:47Not applicable
Umpass.mofNot applicable2,46207-Jan-200705:47Not applicable
Umpass.sys6.0.6000.206009,21617-May-200702:20x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information about terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 935276 - Last Review: October 8, 2011 - Revision: 5.0
APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Starter
Keywords: 
kbautohotfix kbvistasp1fix kbwinvistapostrtmfix kbbug kbfix kbHotfixServer kbqfe kbexpertiseinter KB935276

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