Article ID: 935336 - View products that this article applies to.
You may be unable to play Digital Rights Management (DRM)-protected content in Microsoft Windows Media Player 11 on a Windows Vista-based computer. When you try to play DRM-protected content, you may experience the following symptoms:
This issue occurs if the computer is using a Windows XP Display Driver Model (XDDM) graphics adapter driver.
To resolve this issue, you must install the most current version of a Windows Display Driver Model (WDDM) driver for the video card or for the integrated video device in the computer. To do this, follow these steps:
http://technet.microsoft.com/en-us/windowsvista/aa905088.aspxMake sure that you are using the latest WDDM-capable driver for the video devices. For more information, contact the manufacturer of your video device.
For information about your hardware manufacturer, visit the following Web site:
Article ID: 935336 - Last Review: October 26, 2007 - Revision: 1.5