FIX: A table in a report that is delivered by SQL Server 2005 Reporting Services with Service Pack 2 appears to be compressed when the report is opened in Outlook 2007

This article describes the following about this hotfix release:

• The issues that are fixed by the hotfix package
• The prerequisites for installing the hotfix package
• Whether you must restart the computer after you install the hotfix package
• Whether the hotfix package is replaced by any other hotfix package
• Whether you must make any registry changes
• The files that are contained in the hotfix package

Consider the following scenario. You create a report that contains a table in Microsoft SQL Server 2005 Reporting Services. The width of the table cells is set to 100%. You configure the report server to deliver the report to the client computer by using e-mail. The client computer is running Microsoft Office Outlook 2007.

When the user opens the report in Outlook 2007, the table appears to be compressed. However, if the user opens the report in Microsoft Internet Explorer or in Outlook Web Access (OWA) 2007, the table is displayed correctly.

This problem occurs because Outlook 2007 uses the Microsoft HTML parsing and rendering engine (MSHTML) from Microsoft Office Word 2007 to display an e-mail. When MSHTML from Word 2007 processes the table cell, MSHTML from Word 2007 ignores extra space. When MSHTML from Internet Explorer processes the table cell, MSHTML from Internet Explorer displays as much space as possible.

Note Earlier versions of Microsoft Office Outlook use MSHTML from Internet Explorer to display e-mail.

Service pack information

This hotfix is included in the cumulative hotfix package (build 3161) for SQL Server 2005 Service Pack 2 (SP2). To resolve the problem that is described in this article, install SQL Server 2005 SP2. Then, install the cumulative hotfix package (build 3161) for SQL Server 2005 SP2.

For more information about how to obtain SQL Server 2005 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base: For more information about how to obtain the cumulative update package (build 3161) for SQL Server 2005 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have installed SQL Server 2005 SP2 installed to apply this hotfix.

Restart information

You have to restart the computer.

Registry information

You do not have to change the registry.

Hotfix file information

This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

SQL Server 2005 Reporting Services, 32-bit version

SQL Server 2005 Reporting Services, x64-based version

SQL Server 2005 Reporting Services, Itanium architecture version

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base: For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: