The outgoing message always displays the name of the sender even though the administrator configured the message to hide the name in Exchange Server 2007

When you send an e-mail message from a Microsoft Exchange Server 2007 organization to external domains, the outgoing message always displays the name of the sender. This occurs even though the administrator configured the message to hide the name of the sender.

This problem occurs because the transport functions do not verify the configuration for the outgoing message after the Exchange Server administrator clicks to clear the Display sender's name on messages check box.

To resolve this problem, install Update Rollup 3 for Exchange Server 2007. For more information about Update Rollup 3 for Exchange Server 2007, see the following Exchange Help topic: For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

To hide the display name of the internal sender for outgoing messages in an Exchange Server 2007 environment, follow these steps:

1. Open the Exchange Management Console.
2. Under Organization Configuration, select the Hub Transport option.
3. On the Remote Domains tab, double-click Default.
4. Click the Message Format tab, and then click to clear the Display sender's name on messages check box.
5. Click OK.

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base: