Article ID: 935412 - Last Review: August 31, 2007 - Revision: 1.4 The outgoing message always displays the name of the sender even though the administrator configured the message to hide the name in Exchange Server 2007
SYMPTOMSWhen you send an e-mail message from a Microsoft Exchange
Server 2007 organization to external domains, the outgoing message always displays the
name of the sender. This occurs even though the administrator configured the
message to hide the name of the sender. CAUSEThis problem occurs because the transport functions do not
verify the configuration for the outgoing message after the Exchange Server
administrator clicks to clear the Display sender's name on
messages check box. RESOLUTIONTo resolve this problem, install Update Rollup 3 for Exchange Server 2007. For more information about Update Rollup 3 for Exchange Server 2007, see the following Exchange Help topic: Description of Update Rollup 3 for Exchange Server 2007
(http://go.microsoft.com/fwlink/?LinkId=152564)
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007
(http://go.microsoft.com/fwlink/?LinkId=152570)
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONTo hide the display name of the internal sender for outgoing
messages in an Exchange Server 2007 environment, follow these steps:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
817903
(http://support.microsoft.com/kb/817903/
)
New naming schema for Exchange Server software update packages
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