FIX: Device connection is disconnected when you synchronize lots of files between Windows Media Player 11 and a Windows Mobile device

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Article ID: 935551 - View products that this article applies to.
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SYMPTOMS

When you use the Microsoft Windows Media Player to synchronize lots of files with a Microsoft Windows Mobile device, the connection between Windows Media Player and the device is disconnected.

CAUSE

An IRAPIStream object is not being released correctly.

RESOLUTION

Download information

Windows XP for x86-based computers (all languages)

The following files are available for download from the Microsoft Download Center:

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Download
Download the WindowsMedia11-KB935551-x86-INTL.exe package now.

Note This hotfix does not have a 64-bit version for Windows XP. This hotfix package applies the 32-bit version of this hotfix on the 64-bit version of Windows XP.

Windows XP for x64-based computers (all languages)

The following files are available for download from the Microsoft Download Center:

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Download
Download the WindowsMedia11-KB935551-x64-INTL.exe package now.

Windows Vista for x86-based computers (all languages)

The following files are available for download from the Microsoft Download Center:

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Download
Download the Windows6.0-KB935551-v2-x86.msu package now.

Windows Vista for x64-based computers (all languages)

The following files are available for download from the Microsoft Download Center:

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Download
Download the Windows6.0-KB935551-v2-x64.msu package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP for x86-based computers

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File nameFile versionFile sizeDateTimePlatform
Cewmdm.dll11.0.5721.5220229,37603-Apr-200722:48x86

Windows Vista for x86-based computers

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File nameFile versionFile sizeDateTimePlatform
Cewmdm.dll11.0.6000.6327225,79205-Apr-200701:10x86

Windows Vista for x64-based computers

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File nameFile versionFile sizeDateTimePlatform
Cewmdm.dll11.0.6000.6327259,58405-Apr-200701:59x64

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 935551 - Last Review: September 27, 2011 - Revision: 3.0
APPLIES TO
  • Windows Media Player 11
Keywords: 
kbvistasp1fix atdownload kbfix KB935551

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