The WMI Provider Host program may stop responding when you run a program that uses the Offline Files WMI Provider on a Windows Vista-based computer

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Article ID: 935553 - View products that this article applies to.
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SYMPTOMS

When you run a program that uses the Offline Files Windows Management Instrumentation (WMI) Provider on a Windows Vista-based computer, the WMI Provider Host program (Wmiprvse.exe) may stop responding.

CAUSE

This problem occurs because of an error in the Cscobj.dll file.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 64-bit versions
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File nameFile versionFile sizeDateTimePlatform
Amd64_22d4579dd04ec108de29ac3526ecdfa6_31bf3856ad364e35_6.0.6000.20582_none_b971fe6b54fcd051.manifestNot applicable1,07420-Apr-200719:36Not applicable
Amd64_microsoft-windows-o..nefiles-extend-apis_31bf3856ad364e35_6.0.6000.20582_none_e760344808df4d68.manifestNot applicable91,21420-Apr-200719:42Not applicable
Update.mumNot applicable2,01820-Apr-200719:36Not applicable
Wow64_microsoft-windows-o..nefiles-extend-apis_31bf3856ad364e35_6.0.6000.20582_none_f1b4de9a3d400f63.manifestNot applicable87,54120-Apr-200719:42Not applicable
Cscobj.dll6.0.6000.20582214,52820-Apr-200711:52x64
Offlinefileswmiprovider.mofNot applicable41,81807-Jan-200705:41Not applicable
Offlinefileswmiprovider_uninstall.mofNot applicable41,81807-Jan-200705:41Not applicable
Cscobj.dll6.0.6000.20582129,53620-Apr-200710:39x86
Offlinefileswmiprovider.mofNot applicable41,81807-Jan-200705:41Not applicable
Offlinefileswmiprovider_uninstall.mofNot applicable41,81807-Jan-200705:41Not applicable
Windows Vista, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Update.mumNot applicable1,77620-Apr-200719:36Not applicable
X86_799ca6c1a66a9fc33f7fab64056cb6b9_31bf3856ad364e35_6.0.6000.20582_none_1fd168cf15784226.manifestNot applicable71220-Apr-200719:36Not applicable
X86_microsoft-windows-o..nefiles-extend-apis_31bf3856ad364e35_6.0.6000.20582_none_8b4198c45081dc32.manifestNot applicable91,18820-Apr-200719:38Not applicable
Cscobj.dll6.0.6000.20582129,53620-Apr-200710:39x86
Offlinefileswmiprovider.mofNot applicable41,81807-Jan-200705:41Not applicable
Offlinefileswmiprovider_uninstall.mofNot applicable41,81807-Jan-200705:41Not applicable

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

REFERENCES

For more information about WMI, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/aa393964.aspx
For more information about WMI Provider, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/ms751442.aspx

Properties

Article ID: 935553 - Last Review: October 8, 2011 - Revision: 4.0
APPLIES TO
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business 64-bit Edition
Keywords: 
kbautohotfix kbvistasp1fix kbfixs kbexpertiseadvanced kbqfe kbHotfixServer KB935553

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