Enable sounds in LifeChat headset

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Article ID: 935749 - View products that this article applies to.
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SYMPTOMS

When you use the Microsoft LifeChat headset, you cannot hear any sound from the speaker.

CAUSE

This issue occurs because the LifeChat headset is not set as the default playback device.

RESOLUTION

Windows Vista or Windows 7

  1. Click Start
    Collapse this imageExpand this image
    Start button
    , type mmsys.cpl in the Start Search box, and then press ENTER.
  2. On the Playback tab, click your headset device name.

    Note The LifeChat LX-1000 has standard audio plugs instead of a USB connector. Therefore, LifeChat LX-1000 will use your computer’s sound card to control input and output.
  3. Click Set as default.
  4. Click OK.

Windows XP

  1. Click Start, click Run, type mmsys.cpl, and then click OK.
  2. Click the Audio tab.
  3. In the Sound playback section, select your headset, and set it as your Default device.

    Note The LifeChat LX-1000 has standard audio plugs instead of a USB connector. Therefore, LifeChat LX-1000 will use your computer’s sound card to control input and output.
  4. Click OK.
  5. Try to use the headset again. If the symptom has not been fixed, go to step 6.
  6. Click Start, click Run, type mmsys.cpl, and then click OK.
  7. On the Audio tab, click to select the Use only default devices check box, and then click OK.

Properties

Article ID: 935749 - Last Review: September 28, 2011 - Revision: 6.0
APPLIES TO
  • Microsoft LifeChat ZX-6000
  • Microsoft LifeChat LX-3000
  • Microsoft LifeChat LX-2000
  • Microsoft LifeChat LX-1000
Keywords: 
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