Help and Support

The exact setting for the Volume slider or for the Balance slider is not retained in Windows Vista

Article ID:935956
Last Review:October 31, 2007
Revision:1.1

SYMPTOMS

When you adjust the Volume slider or the Balance slider in the Sound item in Control Panel in Windows Vista, the level setting may change slightly after you click OK. The exact setting for the Volume slider or for the Balance slider is not retained.

For example, the level setting may change slightly in the following scenario:
You open the Sound item in Control Panel, you select a device on the Playback tab, and then you click Properties.
You click the Levels tab, and then you adjust the Volume slider level or the Balance slider level.
You click OK, and then you reopen the dialog box.
Note This issue may be easier to detect if you switch to decibel (dB) view. To do this, right-click the value box that shows the current level, and then click decibels.

CAUSE

This issue occurs because the sliders automatically snap to the nearest level that is supported by the sound device when you click OK. The behavior depends on the specific sound device.

APPLIES TO
Windows Vista Ultimate
Windows Vista Enterprise
Windows Vista Business
Windows Vista Home Premium
Windows Vista Home Basic
Windows Vista Starter
Windows Vista Ultimate 64-bit Edition
Windows Vista Enterprise 64-bit Edition
Windows Vista Business 64-bit Edition
Windows Vista Home Premium 64-bit Edition

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Keywords: 
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