In Windows Vista, the Multiple Provider Router calls the "NPPasswordChangeNotify" function to notify the credential manager DLL of a password change event, even though the password change is unsuccessful

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Article ID: 936183 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. You use a credential manager dynamic link library (DLL) to receive password change notifications on a Windows Vista-based computer. You press CTRL+ALT+DEL to access the Windows Security box. Then, you click Change a password to manually change the password for an account that is logged on to Windows Vista. In this scenario, the Multiple Provider Router (MPR) calls the NPPasswordChangeNotify function to notify the credential manager DLL of a password change event, even though the password change is unsuccessful.

CAUSE

This problem occurs because the Winlogon.exe process notifies the MPR. Therefore, the MPR calls the NPPasswordChangeNotify function to notify the credential manager DLL of a password change event.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit version
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File nameFile versionFile sizeDateTimePlatform
Winlogon.exe6.0.6000.20581308,22419-Apr-200701:15x86
Windows Vista, 64-bit version
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Winlogon.exe6.0.6000.20581397,31219-Apr-200701:36x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 936183 - Last Review: October 8, 2011 - Revision: 4.0
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business
Keywords: 
kbautohotfix kbvistasp1fix kbfix kbexpertiseadvanced kbHotfixServer kbqfe KB936183

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