A mailbox move operation stops responding when you move a mailbox from an Exchange 2003 mailbox store or from an Exchange 2007 mailbox store to another Exchange 2007 mailbox store
SYMPTOMSWhen you move a mailbox from a Microsoft Exchange Server 2003 mailbox store
or from a Microsoft Exchange Server 2007 mailbox store to another Exchange 2007 mailbox store, the
mailbox move operation stops responding on the Exchange 2007
server. CAUSEThis problem occurs because a heap corruption in the Exschema.exe
process may cause a deadlock when multiple threads try to initialize
the ExProps subsystem. The Exschema.exe process initializes a remote procedure call (RPC) to the Store process. Then, the ExoleDB Sync event triggers on the Store process when the Store process receives the RPC call from the Exschema.exe process. During this time, if a mailbox move operation is initiated, the mailbox move operation waits for the ExoleDB Sync event to be finished. This blocks the mailbox move operation. RESOLUTIONTo
resolve this problem, install Update Rollup 4
for Exchange Server 2007.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
940006 (http://support.microsoft.com/kb/940006/)
Description of Update Rollup 4 for Exchange Server 2007
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: 824684 (http://support.microsoft.com/kb/824684/LN/) Description of the standard terminology that is used to describe Microsoft software updates
For more information about the naming schema for Exchange Server software updates, click the following article number to view the article in the Microsoft Knowledge Base:
817903 (http://support.microsoft.com/kb/817903/)
New naming schema for Exchange Server software update packages
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