Article ID: 936351 - Last Review: May 4, 2007 - Revision: 1.4

The conversation history is cluttered and is difficult to read in Communicator 2005 when Communicator 2007 is used to initiate a conversation and when Multiparty IM is used

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SYMPTOMS

Consider the following scenario in Microsoft Office Communicator 2005:
  • There are three participants: User A, User B, and User C. User A is a Microsoft Office Communicator 2007 client. User B and User C are Communicator 2005 clients.
  • User A initiates a conversation with User B.
  • User B invites User C to join the conversation by using Multiparty IM (MIM).
In this scenario, when User C receives a message from User B, both User A and User B are indicated as being the sender of the message instead of User B only. Therefore, the conversation history is cluttered and is difficult to read. It is difficult to determine who actually sent the message.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Communicator 2005 Hotfix Package that is dated May 4, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
934571  (http://support.microsoft.com/kb/934571/ ) Description of the Communicator 2005 hotfix package: May 4, 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Office Communicator 2005
Keywords: 
kbqfe kbbug kbfix kbexpertiseinter KB936351
 

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