Article ID: 936352 - Last Review: May 4, 2007 - Revision: 1.4

A Communicator 2007 user cannot add a video to an audio call that is between a Communicator 2007 client and a Communicator 2005 client

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SYMPTOMS

A Microsoft Office Communicator 2007 user cannot add a video to an audio call that is between a Communicator 2007 client and a Microsoft Office Communicator 2005 client.

CAUSE

This problem occurs if the Communicator 2007 client and the Communicator 2005 client have different encryption levels that are set by the domain policy.

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Communicator 2005 Hotfix Package May 4, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
934571  (http://support.microsoft.com/kb/934571/ ) Description of the Communicator 2005 hotfix package: May 4, 2007

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Office Communicator 2005
Keywords: 
kbqfe kbbug kbfix kbexpertiseinter KB936352
 

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