Article ID: 936456 - View products that this article applies to.
On a Microsoft Windows XP Service Pack 2 (SP2)-based computer, you run a filter driver that calls the CmRegisterCallback routine to register a RegistryCallback routine. In this situation, Windows XP with SP2 may crash. When this problem occurs, you receive a stop error message that resembles the following:
STOP: 0x0000000A (parameter1, parameter2, parameter3, parameter4) IRQL_NOT_LESS_OR_EQUAL
When the CmRegisterCallback routine registers a RegistryCallback routine, the CmRegisterCallback routine uses an address space from the allocated memory to initialize a fast mutex. However, the allocated memory for the fast mutex comes from paged pool memory. This behavior may cause the problem that is mentioned in the "Symptoms" section in specific conditions.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
PrerequisitesTo apply this hotfix, you must have Windows XP SP2 installed.
Restart requirementYou have to restart your computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other previously released hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows XP with SP2, x86-based versions
Collapse this tableExpand this table
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Call stack informationWhen this problem occurs, the following call stack is generated:
For more information about the CmRegisterCallback routine, visit the following Microsoft Web site:
ee12a92c 804f9fdb badb0d00 e2bd5c54 80544698 nt!_KiTrap0E+0x238 ee12a9a8 806e498e e2bd5c4c 00000000 00000000 nt!KeSetEventBoostPriority+0x1f ee12a9b8 80569dad c9ce63e4 e207db60 01b253e0 hal!ExReleaseFastMutex+0x1a ee12a9e0 8062d97e 0000000d ee12ab70 e29fe830 nt!CmpCallCallBacks+0x71 ee12abb0 805bd8e5 01b253e0 00000000 821bba50 nt!CmpParseKey+0x6fa ee12ac28 805ba390 0000001c ee12ac68 00000040 nt!ObpLookupObjectName+0x119 ee12ac7c 80623593 00000000 822f9ae8 00000001 nt!ObOpenObjectByName+0xea ee12ad50 8054060c 00cffaa8 00020019 00cff690 nt!NtOpenKey+0x1af ee12ad50 7c90eb94 00cffaa8 00020019 00cff690 nt!KiFastCallEntry+0xfc
http://msdn2.microsoft.com/en-us/library/aa906439.aspxFor more information about the RegistryCallback routine, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/ms795487.aspxFor more information about Filtering Registry Calls, visit the following Microsoft Web site:
http://msdn2.microsoft.com/en-us/library/aa906577.aspxFor more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 936456 - Last Review: October 8, 2011 - Revision: 2.0
Contact us for more help