When you install a SQL Server 2005 service pack or a SQL Server 2005 hotfix, the installation stops unexpectedly

When you try to install a Microsoft SQL Server 2005 service pack or a SQL Server 2005 hotfix, the installation stops unexpectedly. This problem occurs if the following conditions are true:

• You use SQL Server 2005 in a clustered environment.
• The SQL Server 2005 cluster contains many nodes.
• The SQL Server 2005 cluster contains many instances of SQL Server 2005.

When this problem occurs, the installation process does not send some scheduled tasks to the remote nodes. Some instances of SQL Server 2005 are not updated. On the active node, you receive error messages that resemble the following in the Hotfix.log file:

Message 1Message 2Message 3Note In these error messages, the placeholder NodeName represents the name of the node that the error affects.

Additionally, when you try to install a SQL Server 2005 hotfix, an access violation occurs on the Hotfix.exe file. A hotfix.dmp file is created in the following folder:Note In this example, the placeholder SQLServer represents the name of the folder in which SQL Server 2005 is installed.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Hotfix for the release version of SQL Server 2005

Prerequisites

There are no prerequisites.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

SQL Server 2005, 32-bit versions

SQL Server 2005, 64-bit version

SQL Server 2005, Itanium-architecture version

Hotfix for SQL Server 2005 Service Pack 1

Prerequisites

You must have SQL Server 2005 Service Pack 1 (SP1) installed to apply this hotfix. For more information about how to obtain SQL Server 2005 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

SQL Server 2005 SP1, 32-bit versions

SQL Server 2005 SP1, 64-bit version

SQL Server 2005 SP1, Itanium-architecture version

Hotfix for SQL Server 2005 Service Pack 2

The fix for this issue was first released in Cumulative Update 2. For more information about how to obtain this cumulative update package for SQL Server 2005 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base: Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: SQL Server 2005 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2005 Service Pack 2 hotfix to an installation of SQL Server 2005 Service Pack 2. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information for SQL Server 2005 Service Pack 1

If a SQL Server 2005 SP1 installation fails, follow these steps to update the SQL Server 2005 SP1 package:

1. Download both the SQL Server 2005 SP1 update package and the hotfix that this article describes.
2. Extract the files from the SQL Server 2005 SP1 update package. To do this, follow these steps:
   1. Click Start, click Run, type cmd, and then click OK.
   2. At the command prompt, type cd \DownloadPath, and then press ENTER.
      
      Note In this example, the placeholder DownloadPath represents the full path of the directory that contains the update package.
   3. Type SQLServer2005SP1-KB913090-x64-ENU /x, and then press ENTER.
      
      Note In this example, the placeholder SQLServer2005SP1-KB913090-x64-ENU represents the name of the update package. The name of the package that you download may be different. For example, if you use a 32-bit computer, type SQLServer2005SP1-KB913090-x86-ENU /x, and then press ENTER.
   4. In the Microsoft Self-Extractor dialog box, type C:\SP1, and then click OK.
      
      Note You can type any location that you want. The files from the update package are extracted to the location that you type.
   5. At the command prompt, type exit, and then press ENTER.
3. Extract the files from the hotfix that this article describes. To do this, follow these steps:
   1. Click Start, point to Accessories, and then click Windows Explorer.
   2. In Windows Explorer, locate and then double-click the hotfix file that this article describes.
   3. In the Microsoft Self-Extractor dialog box, type C:\QFE, and then press ENTER.
      
      Note You can type any location that you want. The files from the hotfix package are extracted to the location that you type.
4. Replace the Hotfix.exe file in the SQL Server 2005 SP1 update package. To do this, follow these steps:
   1. In the Folders list, click the C:\QFE folder, and then click Hotfix.exe.
   2. On the Edit menu, click Copy.
   3. In the Folders list, click the C:\SP1 folder.
   4. On the Edit menu, click Paste, and then click Yes.
5. Double-click Hotfix.exe. Notice that the SQL Server 2005 SP1 installation process starts.

If a SQL Server SP1 based-hotfix installation fails, contact Customer Support Services to obtain a hotfix package that has a build number of 9.00.2233 or a later build number. Any hotfix that has a build number of 9.00.2233 or a later build number already contains the hotfix that this article describes. You do not have to follow any additional steps to install a different hotfix. For information about how to contact Customer Support Services, see the "Resolution" section.

More information for SQL Server 2005 Service Pack 2

If a SQL Server 2005 SP2 installation fails, follow these steps to update the SQL Server 2005 SP2 package:

1. Download both the SQL Server 2005 SP2 update package and the hotfix that this article describes.
2. Extract the files from the SQL Server 2005 SP2 update package. To do this, follow these steps:
   1. Click Start, click Run, type cmd, and then click OK.
   2. At the command prompt, type cd \DownloadPath, and then press ENTER.
      
      Note In this example, the placeholder DownloadPath represents the full path of the directory that contains the update package.
   3. Type SQLServer2005SP2-KB921896-x64-ENU /x, and then press ENTER.
      
      Note In this example, the placeholder SQLServer2005SP2-KB921896-x64-ENU represents the name of the update package. The name of the package that you download may be different. For example, if you use a 32-bit computer, type SQLServer2005SP2-KB921896-i386-ENU /x, and then press ENTER.
   4. In the Microsoft Self-Extractor dialog box, type C:\SP2, and then click OK.
      
      Note You can type any location that you want. The files from the update package are extracted to the location that you type.
   5. At the command prompt, type exit, and then press ENTER.
3. Extract the files from the hotfix that this article describes. To do this, follow these steps:
   1. Click Start, point to Accessories, and then click Windows Explorer.
   2. In Windows Explorer, locate and then double-click the hotfix file that this article describes.
   3. In the Microsoft Self-Extractor dialog box, type C:\QFE, and then press ENTER.
      
      Note You can type any location that you want. The files from the hotfix package are extracted to the location that you type.
4. Replace the Hotfix.exe file in the SQL Server 2005 SP2 update package. To do this, follow these steps:
   1. In the Folders list, click the C:\QFE folder, and then click Hotfix.exe.
   2. On the Edit menu, click Copy.
   3. In the Folders list, click the C:\SP2 folder.
   4. On the Edit menu, click Paste, and then click Yes.
5. Double-click Hotfix.exe. Notice that the SQL Server 2005 SP2 installation process starts.

If a SQL Server SP2 based-hotfix installation fails, contact Customer Support Services to obtain a hotfix package that has a build number of 9.00.3175 or a later build number. Any hotfix that has a build number of 9.00.3175 or a later build number already contains the hotfix that this article describes. You do not have to follow any additional steps to install a different hotfix. For information about how to contact Customer Support Services, see the "Resolution" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: