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The Windows Media Digital Rights Management system may not work after you perform a system restore operation

Article ID:936621
Last Review:October 11, 2007
Revision:1.2

INTRODUCTION

The Microsoft Windows Media Digital Rights Management (DRM) system may not work after you perform a system restore operation. This problem occurs if you back up DRM state information during a system backup operation. We recommend that you exclude DRM system folders from backup images when you perform system backup operations.

MORE INFORMATION

The DRM state information is stored in a hidden system folder on the hard disk drive. When you perform a full or partial system backup operation, the DRM state information may be backed up. When you perform a full or partial system restore operation, the DRM state information may be restored. However, if you back up and then restore the DRM state information, the DRM system may not work.

We do not recommend using third-party backup programs because DRM licenses may be lost if you restore backed up DRM state information. If the DRM licenses are lost, the DRM system may not work correctly. Additionally, you may be unable to play protected content. Protected content includes content such as music that you have purchased and downloaded from an online store.

The path of the system folder that contains the DRM state information is stored in the DataPath registry entry. To view the value of the DataPath registry entry, follow these steps:
1.Start Registry Editor.
2.Locate the appropriate registry subkey for the operating system that you are running:
Windows XP
HKEY_LOCAL_MACHINE\Software\Microsoft\DRM
Windows Vista 32-bit edition
HKEY_LOCAL_MACHINE\Software\Microsoft\DRM
Windows Vista 64-bit edition
HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\DRM
3.Double-click DataPath. The Edit Binary Value dialog box appears.
In the Edit Binary Value dialog box, the path of the system folder that contains the DRM state information appears in the Value data box.

APPLIES TO
Windows Vista Ultimate
Windows Vista Enterprise
Windows Vista Business
Windows Vista Business 64-bit Edition
Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Microsoft Windows Server 2003, Standard x64 Edition
Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
Microsoft Windows Server 2003, Enterprise x64 Edition
Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
Microsoft Windows XP Professional

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