You receive an error message when you try to install or to use Apple iTunes software on a Windows Vista-based computer

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Article ID: 936648 - View products that this article applies to.
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SYMPTOMS

You receive an error message when you try to install or to use Apple iTunes software on a Windows Vista-based computer.

CAUSE

This problem occurs when you try to install or to use a version of the Apple iTunes software that is earlier than version 7.1.1.

RESOLUTION

To resolve this problem, install version 7.1.1 or a later version of Apple iTunes software. To obtain the latest version of Apple iTunes software, visit the following Apple Web site:
http://www.apple.com/itunes/download/

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
933824 The Safely Remove Hardware feature and the Windows Explorer "Eject" command do not work correctly with an Apple iPod that is connected to a Windows Vista-based computer
For more information, visit the following Apple Web site:
http://docs.info.apple.com/article.html?artnum=305042
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 936648 - Last Review: May 17, 2007 - Revision: 1.1
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
Keywords: 
kb3rdpartysoftware kbtshoot kbprb KB936648

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