You receive an error message when you try to install or to use Apple iTunes software on a Windows Vista-based computer.
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This problem occurs when you try to install or to use a version of the Apple iTunes software that is earlier than version 7.1.1.
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To resolve this problem, install version 7.1.1 or a later version of Apple iTunes software. To obtain the latest version of Apple iTunes software, visit the following Apple Web site:
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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For more information, click the following article number to view the article in the Microsoft Knowledge Base:
933824 (http://support.microsoft.com/kb/933824/)
The Safely Remove Hardware feature and the Windows Explorer "Eject" command do not work correctly with an Apple iPod that is connected to a Windows Vista-based computer
For more information, visit the following Apple Web site:
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
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