Article ID: 936652 - View products that this article applies to.
You try to start a Windows Vista-based computer that is running one of the following software components:
The Sonic Solutions DLA Driver is blocked due to compatibility issues
This issue may occur because Roxio DLA software is incompatible with Windows Vista. Windows Vista blocks Roxio DLA software from running so that the software does not prevent Windows Vista from starting correctly.
To resolve this issue, visit the following Roxio Web site, and then follow the instructions to update your software:
http://www.roxio.com/enu/support/vista/d2d_update.htmlMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
For information about your hardware manufacturer, visit the following Web site:
http://support.microsoft.com/gp/vendors/en-usThe third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 936652 - Last Review: May 14, 2007 - Revision: 1.2
Contact us for more help
Connect with Answer Desk for expert help.