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When a DirectX 10 application runs on a Windows Vista-based computer that has multiple graphics cards, the computer does not use the secondary graphics card

Article ID:936710
Last Review:August 28, 2007
Revision:5.1
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SYMPTOMS

Consider the following scenario:
You have a Windows Vista-based computer.
The computer uses two or more DirectX-compatible graphics processing units (GPUs) in a linked configuration.
You are using a DirectX 10 application and driver.
In this scenario, the computer's graphics performance indicates that only a single GPU is being used.

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CAUSE

This problem occurs because the operating system does not forward driver-render requests to the secondary GPU.

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RESOLUTION

Update information

The following files are available for download from the Microsoft Download Center:

Windows Vista, 32-bit versions

DownloadDownload the 936710 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=94D790BF-1E15-46D7-923A-614E47F016C8)

Windows Vista, 64-bit versions

DownloadDownload the 936710 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=6FFFE373-525C-4F1D-B07B-CC53F750764F)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 (http://support.microsoft.com/kb/119591/) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, 32-bit versions
File nameFile versionFile sizeDateTimePlatform
D3d10.dll6.0.6000.206091,029,12031-May-200702:40x86
D3d10core.dll6.0.6000.20609187,39231-May-200702:40x86
Update.mumNot Applicable2,45831-May-200710:46Not Applicable
X86_c30b40dd95da1981e8329107227239f7_31bf3856ad364e35_6.0.6000.20609_none_40e3797decb919c7.manifestNot Applicable70031-May-200710:46Not Applicable
X86_dd1f28178fbe0d361bf2b5ecf100d67b_31bf3856ad364e35_6.0.6000.20609_none_7d63161e9324756f.manifestNot Applicable70631-May-200710:46Not Applicable
X86_microsoft-windows-directx-direct3d10_31bf3856ad364e35_6.0.6000.20609_none_ee64c477e99af382.manifestNot Applicable6,09231-May-200710:49Not Applicable
X86_microsoft-windows-directx-dxgi_31bf3856ad364e35_6.0.6000.20609_none_392ad72c3a7baf89.manifestNot Applicable5,75131-May-200710:49Not Applicable
Dxgi.dll6.0.6000.20609167,93631-May-200702:40x86
Windows Vista, 64-bit versions
File nameFile versionFile sizeDateTimePlatform
Amd64_077f65cee3272d8f4a0c7eb0d43d5977_31bf3856ad364e35_6.0.6000.20609_none_c826ecea2fa8c5e1.manifestNot Applicable1,06031-May-200710:47Not Applicable
Amd64_22d4d840db7ac6a72374f8699c9c202b_31bf3856ad364e35_6.0.6000.20609_none_0227f0b100e98e84.manifestNot Applicable1,04831-May-200710:47Not Applicable
Amd64_microsoft-windows-directx-direct3d10_31bf3856ad364e35_6.0.6000.20609_none_4a835ffba1f864b8.manifestNot Applicable6,10831-May-200710:54Not Applicable
Amd64_microsoft-windows-directx-dxgi_31bf3856ad364e35_6.0.6000.20609_none_954972aff2d920bf.manifestNot Applicable5,77131-May-200710:54Not Applicable
D3d10.dll6.0.6000.206091,268,22431-May-200703:54x64
D3d10core.dll6.0.6000.20609283,64831-May-200703:54x64
Update.mumNot Applicable2,45831-May-200710:46Not Applicable
Dxgi.dll6.0.6000.20609240,64031-May-200703:54x64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 (http://support.microsoft.com/kb/824684/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
Windows Vista Home Basic 64-bit Edition
Windows Vista Home Premium 64-bit Edition
Windows Vista Business 64-bit Edition
Windows Vista Enterprise 64-bit Edition
Windows Vista Ultimate 64-bit Edition
Windows Vista Starter
Windows Vista Home Basic
Windows Vista Home Premium
Windows Vista Business
Windows Vista Enterprise
Windows Vista Ultimate

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Keywords: 
kbvistasp1fix atdownload kbbug kbfix kbprb kbexpertiseinter kbwinvistapostrtmfix kbqfe kbhotfixserver KB936710

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