Article ID: 936716 - Last Review: November 20, 2007 - Revision: 1.3

The body of a read receipt message displays the read date in an incorrect format for a mailbox that is hosted in Exchange 2007

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SYMPTOMS

Consider the following scenario:
  • A user has a mailbox that is hosted in Microsoft Exchange Server 2007.
  • On the client computer, the locale setting is not English (United States). For example, the locale setting is English (Australia). This locale has a date format of DD/MM/YYYY instead of MM/DD/YYYY.
  • The user sends an e-mail message that requires a read receipt.
When the user receives the read receipt message from the recipient, the body of the read receipt message displays the read date in the MM/DD/YYYY format instead of in the DD/MM/YYYY format. This behavior may confuse e-mail senders.
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RESOLUTION

To resolve this problem, install Update Rollup 4 for Exchange Server 2007. For more information about Update Rollup 4 for Exchange Server 2007, see the following Exchange Help topic:
Description of Update Rollup 4 for Exchange Server 2007 (http://go.microsoft.com/fwlink/?LinkId=152563)
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007 (http://go.microsoft.com/fwlink/?LinkId=152570)
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates
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APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
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Keywords: 
kbexpertiseinter kbbug kbfix kbqfe KB936716
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