Article ID: 936716 - Last Review: November 20, 2007 - Revision: 1.3

The body of a read receipt message displays the read date in an incorrect format for a mailbox that is hosted in Exchange 2007

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SYMPTOMS

Consider the following scenario:
  • A user has a mailbox that is hosted in Microsoft Exchange Server 2007.
  • On the client computer, the locale setting is not English (United States). For example, the locale setting is English (Australia). This locale has a date format of DD/MM/YYYY instead of MM/DD/YYYY.
  • The user sends an e-mail message that requires a read receipt.
When the user receives the read receipt message from the recipient, the body of the read receipt message displays the read date in the MM/DD/YYYY format instead of in the DD/MM/YYYY format. This behavior may confuse e-mail senders.

RESOLUTION

To resolve this problem, install Update Rollup 4 for Exchange Server 2007. For more information about Update Rollup 4 for Exchange Server 2007, see the following Exchange Help topic:
Description of Update Rollup 4 for Exchange Server 2007 (http://go.microsoft.com/fwlink/?LinkId=152563)
For more information about how to install the latest Exchange service pack or update rollup, see the following Exchange Help topic:
How to Obtain the Latest Service Pack or Update Rollup for Exchange 2007 (http://go.microsoft.com/fwlink/?LinkId=152570)

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
Keywords: 
kbexpertiseinter kbbug kbfix kbqfe KB936716