Article ID: 936882 - Last Review: June 30, 2009 - Revision: 4.0 FIX: An access violation may occur and you may receive an error message when you open a Web page that uses SSL in Internet Explorer 6Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base: 256986
(http://support.microsoft.com/kb/256986/
)
Description of the Microsoft Windows registry On This PageSYMPTOMSWhen you open a Web page that uses Secure Sockets Layer (SSL) in Microsoft Internet Explorer 6, an access violation may occur. Additionally, you may receive the following error message: Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. RESOLUTIONSecurity update informationTo resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft Web site:http://windowsupdate.microsoft.com
(http://windowsupdate.microsoft.com)
For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site: http://www.microsoft.com/technet/security/current.aspx
(http://www.microsoft.com/technet/security/current.aspx)
Note This update was first included in security update 969897 (MS09-019).
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
969897
(http://support.microsoft.com/kb/969897/
)
MS09-019: Cumulative security update for Internet Explorer
For more information, click the following article number to view the article in the Microsoft Knowledge Base: 937143
(http://support.microsoft.com/kb/937143/
)
MS07-045: Cumulative Security Update for Internet Explorer
Windows VistaService pack informationTo resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:935791
(http://support.microsoft.com/kb/935791/
)
How to obtain the latest Windows Vista service pack Windows Server 2003Service pack informationTo resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:889100
(http://support.microsoft.com/kb/889100/
)
How to obtain the latest service pack for Windows Server 2003
Hotfix informationPrerequisitesNo prerequisites are required.Restart requirementYou have to restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, x86-based versionsCollapse this table
Collapse this table
Registry informationAfter you install this hotfix, you have to enable the hotfix. To do this, follow these steps.Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
Windows XPHotfix informationPrerequisitesTo install this hotfix, you must have Windows XP Service Pack 2 (SP2) installed on the computer.Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Collapse this table
Registry informationAfter you install this hotfix, you have to enable the hotfix. To do this, follow these steps.Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1. MORE INFORMATION
For more information about standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
APPLIES TO
| Article Translations
|
Back to the top
