A document that contains vertical and non-vertical fonts does not print correctly on a PostScript printer in Windows Vista

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Article ID: 937018 - View products that this article applies to.
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SYMPTOMS

When you print a document that contains both vertical fonts and non-vertical fonts in Windows Vista, the document does not print correctly on a PostScript printer. For example, some printed characters may be broken up.

Note A vertical font is designated with an "at" character (@) as the first character of its name. Vertical fonts are typically used on Asian systems.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
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File nameFile versionFile sizeDateTimePlatform
Update.mumNot applicable1,81531-May-200710:46Not applicable
X86_ntprint.inf_31bf3856ad364e35_6.0.6000.20609_none_39acfbdad6a1d6f9.manifestNot applicable16,25931-May-200710:50Not applicable
Locale.gpdNot applicable14,08807-Jan-200706:04Not applicable
Msxpsinc.gpdNot applicable7307-Jan-200706:04Not applicable
Msxpsinc.ppdNot applicable7207-Jan-200706:04Not applicable
Mxdwdrv.dll0.3.6000.0749,56831-May-200702:41x86
P6disp.gpdNot applicable25,48907-Jan-200705:59Not applicable
P6font.gpdNot applicable3,29307-Jan-200705:59Not applicable
Pcl4res.dll0.3.5479.0288,76831-May-200702:41x86
Pcl5eres.dll0.3.5479.01,058,81631-May-200702:41x86
Pcl5ures.dll0.3.5479.01,057,28031-May-200702:41x86
Pclxl.dll0.3.5479.0207,87231-May-200702:32x86
Pclxl.gpdNot applicable10,37507-Jan-200705:59Not applicable
Pjl.gpdNot applicable1,15607-Jan-200705:59Not applicable
Pjlmon.dll6.0.6000.2060917,40831-May-200702:41x86
Ps5ui.dll0.3.6000.20609728,57631-May-200702:41x86
Pscript.hlpNot applicable26,03807-Jan-200705:42Not applicable
Pscript.ntfNot applicable1,060,54807-Jan-200706:04Not applicable
Pscript5.dll0.3.6000.20609543,23231-May-200702:41x86
Pscrptfe.ntfNot applicable1,288,25207-Jan-200706:04Not applicable
Ps_schm.gdlNot applicable5,56107-Jan-200706:04Not applicable
Stddtype.gdlNot applicable23,81207-Jan-200706:04Not applicable
Stdnames.gpdNot applicable14,36207-Jan-200706:04Not applicable
Stdschem.gdlNot applicable59,11607-Jan-200706:04Not applicable
Stdschmx.gdlNot applicable2,27807-Jan-200706:04Not applicable
Ttfsub.gpdNot applicable69807-Jan-200706:04Not applicable
Unidrv.dll0.3.6000.20609372,73631-May-200702:42x86
Unidrv.hlpNot applicable21,22507-Jan-200705:42Not applicable
Unidrvui.dll0.3.6000.20609740,86431-May-200702:41x86
Unires.dll0.3.6000.20609761,34431-May-200702:41x86
Xpssvcs.dll6.0.6000.206091,689,60031-May-200702:42x86
Windows Vista, 64-bit versions
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File nameFile versionFile sizeDateTimePlatform
Amd64_ntprint.inf_31bf3856ad364e35_6.0.6000.20609_none_95cb975e8eff482f.manifestNot applicable16,31931-May-200710:54Not applicable
Update.mumNot applicable1,81531-May-200710:46Not applicable
Locale.gpdNot applicable14,08807-Jan-200706:04Not applicable
Msxpsinc.gpdNot applicable7307-Jan-200706:04Not applicable
Msxpsinc.ppdNot applicable7207-Jan-200706:04Not applicable
Mxdwdrv.dll0.3.6000.0737,28031-May-200703:57x64
P6disp.gpdNot applicable25,48907-Jan-200705:59Not applicable
P6font.gpdNot applicable3,29307-Jan-200705:59Not applicable
Pcl4res.dll0.3.5479.0288,76831-May-200703:56x64
Pcl5eres.dll0.3.5479.01,058,81631-May-200703:56x64
Pcl5ures.dll0.3.5479.01,057,28031-May-200703:56x64
Pclxl.dll0.3.5479.0207,87231-May-200703:44x64
Pclxl.gpdNot applicable10,37507-Jan-200705:59Not applicable
Pjl.gpdNot applicable1,15607-Jan-200705:59Not applicable
Pjlmon.dll6.0.6000.2060921,50431-May-200703:57x64
Ps5ui.dll0.3.6000.20609850,43231-May-200703:57x64
Pscript.hlpNot applicable26,03807-Jan-200705:42Not applicable
Pscript.ntfNot applicable1,062,73207-Jan-200706:04Not applicable
Pscript5.dll0.3.6000.20609628,73631-May-200703:57x64
Pscrptfe.ntfNot applicable1,293,18007-Jan-200706:04Not applicable
Ps_schm.gdlNot applicable5,56107-Jan-200706:04Not applicable
Stddtype.gdlNot applicable23,81207-Jan-200706:04Not applicable
Stdnames.gpdNot applicable14,36207-Jan-200706:04Not applicable
Stdschem.gdlNot applicable59,11607-Jan-200706:04Not applicable
Stdschmx.gdlNot applicable2,27807-Jan-200706:04Not applicable
Ttfsub.gpdNot applicable69807-Jan-200706:04Not applicable
Unidrv.dll0.3.6000.20609472,06431-May-200703:58x64
Unidrv.hlpNot applicable21,22507-Jan-200705:42Not applicable
Unidrvui.dll0.3.6000.20609879,10431-May-200703:57x64
Unires.dll0.3.6000.20609761,34431-May-200703:57x64
Xpssvcs.dll6.0.6000.206092,937,34431-May-200703:59x64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 937018 - Last Review: May 16, 2008 - Revision: 3.1
APPLIES TO
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Starter
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbvistasp1fix kbbug kbfix kbexpertiseinter kbwinvistapostrtmfix kbqfe kbhotfixserver KB937018

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