Some documents are not returned in the search results when you search for content that contains particular Chinese Traditional characters in SharePoint Server 2007

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Article ID: 937039 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
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SYMPTOMS

You search a SharePoint site in the Chinese Traditional version of Microsoft Office SharePoint Server 2007 for content that contains particular Chinese Traditional characters. However, some documents that contain the characters are not returned in the search results. For example, when you search by using a person's full name, documents that contain the name are returned in the search results. However, when you search by using a person's first name, no documents are returned in the search results.

CAUSE

By default, the Chinese Traditional word breaker in SharePoint Server 2007 indexes Chinese names as whole entities. Therefore, you must search by using all the characters in a person's name to locate documents that contain the name. If you search by using only the characters in the first name or only the characters in the last name, documents that contain the name are not returned in the search results.

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

How to obtain the hotfix

This issue is fixed in the Office SharePoint Server 2007 Hotfix Package that is dated May 15, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
936877 Description of the SharePoint Server 2007 hotfix package for SharePoint Server 2007 and for SharePoint Server 2007 for Search: May 8, 2007

Enable the hotfix

To enable the hotfix after you install it, add the DisablePropName registry entry to the following registry subkey, and then set the registry entry to 1:
HKEY_LOCAL_MACHINE\Software\Microsoft\Office Server\12.0\Search\Setup\ContentIndexCommon\LanguageResources\Default\Chinese (Traditional)
When you set the DisablePropName registry entry to 1, the Chinese Traditional word breaker breaks characters in the name during the index process and during the search process. In this scenario, you can use a person's first name, last name, or full name to search for documents that contain the name.

If you do not have to search by using a person's first name or last name, set the DisablePropName registry entry to 0 (zero). Or, remove the DisablePropName registry entry. In this scenario, you must use a person's full name to search for documents that contain the name.

To add the DisablePropName registry entry and then set the registry entry to 1, follow these steps:
  1. Click Start, click Run, type cmd in the Open box, and then click OK.
  2. Click the following registry subkey:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Office Server\12.0\Search\Setup\ContentIndexCommon\LanguageResources\Default\Chinese (Traditional)
  3. On the Edit menu, point to New, and then click DWORD Value.
  4. Type DisablePropName, and then press ENTER.
  5. Right-click DisablePropName, and then click Modify.
  6. Type 1 in the Value data box, and then click OK.
  7. On the File menu, click Exit to exit Registry Editor.

Properties

Article ID: 937039 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Office SharePoint Server 2007
Keywords: 
kbexpertiseinter kbqfe kbbug kbfix KB937039

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