The Internet Protocol (TCP/IP) Properties dialog box displays the default IP address settings after you manually configure a static IP address in Windows 2000 Server or in Windows Server 2003

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Article ID: 937056 - View products that this article applies to.
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows registry
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SYMPTOMS

In Microsoft Windows 2000 Server with Service Pack 4 (SP4) or in Microsoft Windows Server 2003 with Service Pack 1 (SP1), you manually configure the TCP/IP properties to add a static IP address. After you do this, the Internet Protocol (TCP/IP) Properties dialog box still displays the default settings. Additionally, the Obtain IP address automatically option is selected.

However, when you type ipconfig /all at a command prompt, the static IP address information that you entered manually is displayed.

RESOLUTION

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this problem, follow these steps:
  1. Download and then install the latest version of the network adapter driver on the computer.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then delete the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network\Config
  4. If your server is a domain controller, go to step 5. (This includes servers that are running Windows Small Business Server 2003.) If your server is not a domain controller, delete the following registry subkeys:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Adapters\ {GUID}
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{GUID}
  5. Click Start, click Run, type sysdm.cpl, and then click OK.
  6. In the Systems Properties dialog box, click the Hardware tab, and then click Device Manager.
  7. In Device Manager, expand Network adapters, right-click the network adapter that you want, and then click Uninstall.
  8. Restart the computer.
After the computer restarts, the operating system automatically detects the network adapter. If the network adapter is not detected, you may have to manually reinstall the network adapter drivers.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 937056 - Last Review: October 31, 2007 - Revision: 2.2
APPLIES TO
  • Microsoft Windows Server 2003 Service Pack 1, when used with:
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
    • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows 2000 Service Pack 4
Keywords: 
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