FIX: The Report Designer or the Report Manager stops responding when you try to export a SQL Server 2005 Reporting Services report to a PDF file or a TIFF file

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Article ID: 937090 - View products that this article applies to.
Bug #: 50001207 (SQL Hotfix)
Microsoft distributes Microsoft SQL Server 2005 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release.
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SYMPTOMS

In SQL Server 2005 Reporting Services, you display a report that contains a subreport in Report Designer or in Report Manager. You try to export the report to a Portable Document Format (PDF) file or a Tagged Image File Format (TIFF) file. However, the Report Designer or the Report Manager stops responding. The export process does not finish until you cancel the export operation.

Note This problem does not occur if you export the same report to any other format.

RESOLUTION

The fix for this issue was first released in Cumulative Update 2. For more information about how to obtain this cumulative update package for SQL Server 2005 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
936305 Cumulative update package 2 for SQL Server 2005 Service Pack 2
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
937137 The SQL Server 2005 builds that were released after SQL Server 2005 Service Pack 2 was released
Microsoft SQL Server 2005 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2005 Service Pack 2 hotfix to an installation of SQL Server 2005 Service Pack 2. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

WORKAROUND

To work around this problem, use one of the following methods:
  • Export the report to a different format. For example, export the report to a Comma Separated Values (CSV) file.
  • Redesign the report so that the report does not contain a subreport.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about what files are changed, and for information about any prerequisites to apply the cumulative update package that contains the hotfix that is described in this Microsoft Knowledge Base article, click the following article number to view the article in the Microsoft Knowledge Base:
936305 Cumulative update package 2 for SQL Server 2005 Service Pack 2 is available

REFERENCES

For more information about the list of builds that are available after SQL Server Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
937137 The SQL Server 2005 builds that were released after SQL Server 2005 Service Pack 2 was released
For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about how to obtain SQL Server 2005 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
913089 How to obtain the latest service pack for SQL Server 2005
For more information about the new features and the improvements in SQL Server 2005 Service Pack 2, visit the following Microsoft Web site:
http://go.microsoft.com/fwlink/?LinkId=71711
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 937090 - Last Review: October 8, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft SQL Server 2005 Reporting Services
Keywords: 
kbsql2005rs kbexpertiseadvanced kbfix kbqfe KB937090

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