Description of the SharePoint Server 2007 hotfix package: May 15, 2007

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Article ID: 937207 - View products that this article applies to.
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SUMMARY

This article describes the Microsoft Office SharePoint Server 2007 issue that is fixed in the SharePoint Server 2007 hotfix package that is dated May 15, 2007.
This article describes the following items about the hotfix package:
  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart your computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.

INTRODUCTION

Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

A user tries to create a My Site site in a portal site that has the Enable Self-Service Site Creation setting enabled in SharePoint Server 2007. However, the user cannot create the site. Instead, the user receives the following error message:
There has been an error creating the personal site. Contact your site administrator for more information.
Additionally, the following events are logged in the Application log:

Event Type: Error
Event Source: Windows SharePoint Services 3
Event Category: Topology
Event ID:?
Date: date
Time: time
User: N/A
Computer: computer_name
Description:
The site site_location could not be created. The following exception occured: Value does not fall within the expected range.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event ID:?
Date: date
Time: time
User: N/A
Computer: computer_name
Description:
My Site creation failure for user domain\user for site url site_URL. The exception was: Microsoft.Office.Server.UserProfiles.PersonalSiteCreateException: A failure was encountered while attempting to create the site. ---> System.ArgumentException: Value does not fall within the expected range.
at Microsoft.SharePoint.Library.SPRequestInternalClass.SscCreateSite(Guid gApplicationId, String bstrUrl, String bstrServerRelativeUrl, Int32 lZone, Guid gSiteId, Guid gDatabaseId, String bstrDatabaseServer, String bstrDatabaseName, String bstrDatabaseUsername, String bstrDatabasePassword, String bstrTitle, String bstrDescription, UInt32 nLCID, String bstrWebTemplate, String bstrOwnerLogin, String bstrOwnerName, String bstrOwnerEmail, String bstrSecondaryContactLogin, String bstrSecondaryContactName, String bstrSecondaryContactEmail, Boolean bADAccountMode)
at Microsoft.SharePoint.Library.SPRequest.SscCreateSite(Guid gApplicationId, String bstrUrl, String bstrServerRelativeUrl, Int32 lZone, Guid gSiteId, Guid gDatabaseId, String bstrDatabaseServer, String bstrDatabaseName, String bstrDatabaseUsername, String bstrDatabasePassword, String bstrTitle, String bstrDescription, UInt32 nLCID, String bstrWebTemplate, String bstrOwnerLogin, String bstrOwnerName, String bstrOwnerEmail, String bstrSecondaryContactLogin, String bstrSecondaryContactName, String bstrSecondaryContactEmail, Boolean bADAccountMode)
at Microsoft.SharePoint.Administration.SPSiteCollection.Add(SPContentDatabase database, String siteUrl, String title, String description, UInt32 nLCID, String webTemplate, String ownerLogin, String ownerName, String ownerEmail, String secondaryContactLogin, String secondaryContactName, String secondaryContactEmail, String quotaTemplate, String sscRootWebUrl, Boolean useHostHeaderAsSiteName)
at Microsoft.SharePoint.SPSite.SelfServiceCreateSite(String siteUrl, String title, String description, UInt32 nLCID, String webTemplate, String ownerLogin, String ownerName, String ownerEmail, String contactLogin, String contactName, String contactEmail, String quotaTemplate)
at Microsoft.Office.Server.UserProfiles.UserProfile.<>c__DisplayClass2.<CreateSite>b__0() --- End of inner exception stack trace --- at Microsoft.Office.Server.UserProfiles.UserProfile.<>c__DisplayClass2.<CreateSite>b__0()
at Microsoft.SharePoint.SPSecurity.CodeToRunElevatedWrapper(Object state)
at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)
at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)
at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)
at Microsoft.Office.Server.UserProfiles.UserProfile.CreateSite(String strRequestUrl, Boolean bCollision, Int32 lcid).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

MORE INFORMATION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

Post-installation information

After you apply this hotfix, you must run the "SharePoint Products and Technologies Configuration Wizard." To do this, click Start, point to All Programs, point to Administrative Tools, and then click SharePoint Products and Technologies Configuration Wizard.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.
32-bit hotfix package
The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Office-kb937207-fullfile-x86-glb.exe12.0.6015.50004,684,96816-May-200700:23
Microsoft Windows Installer .msp file information

Collapse this tableExpand this table
File nameFile sizeDateTime
Osrv.msp4,234,75215-May-200715:49
After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Dbghelp.dll6.6.7.51,030,14421-Feb-200709:14
Microsoft.Office.Server.dll12.0.6021.50002,835,84811-May-200711:08
Setup.exe12.0.6010.5000442,24023-Feb-200722:40
Svrsetup.dll12.0.6010.50006,507,88823-Feb-200722:40
64-bit hotfix package
The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Office-kb937207-fullfile-x64-glb.exe12.0.6015.50004,725,08017-May-200701:54
Microsoft Windows Installer .msp file information

Collapse this tableExpand this table
File nameFile sizeDateTime
Osrv.msp4,272,64015-May-200715:48
After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:
Collapse this tableExpand this table
File nameFile versionFile sizeDateTime
Dbghelp.dll6.6.7.51,319,93621-Feb-200709:14
Microsoft.Office.Server.dll12.0.6021.50002,835,84811-May-200711:05
Setup.exe12.0.6010.5000442,24023-Feb-200722:40
Svrsetup.dll12.0.6010.50006,507,88823-Feb-200722:40


Additional notes

  • For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
  • For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:
    824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 937207 - Last Review: November 15, 2007 - Revision: 1.2
APPLIES TO
  • Microsoft Office SharePoint Server 2007
Keywords: 
kbautohotfix kbqfe kbhotfixserver KB937207

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