An update is available for the New Zealand 2007 daylight saving time changes in Microsoft Dynamics CRM 3.0 and in the Microsoft Dynamics CRM 3.0 client for Outlook

After daylight saving time (DST) in New Zealand goes into effect on September 30, 2007, you experience the following problems in Microsoft Dynamics CRM 3.0:

• When you view appointments or tasks in the Microsoft Dynamics CRM Web client or in the Microsoft Dynamics CRM client for Microsoft Office Outlook, the appointments and the tasks may be scheduled one hour ahead of the actual event time or one hour behind the actual event time.
• Some activities and some resources in the service calendar in Microsoft Dynamics CRM may be scheduled one hour ahead of the actual event time or one hour behind the actual event time.

These problems may occur because the start dates and the end dates for DST will change in 2007. The dates will change according to the following table.

Important This update is a cumulative update that includes all the previous daylight saving time changes and all the previous time zone changes. This includes the hotfixes that are described in the following Microsoft knowledge Base articles:

Microsoft Dynamics CRM 3.0

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 3. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers

This problem is fixed in Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft Dynamics CRM 3.0, Japanese or Chinese version

This problem is fixed in the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and in the Japanese version of Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM 3.0

The following file attributes are for Microsoft Dynamics CRM 3.0.

Microsoft Dynamics CRM 3.0 client for Outlook

Microsoft Dynamics CRM client for Microsoft Office Outlook Compatibility Update

Microsoft Dynamics CRM 3.0 server

The Chinese version and the Japanese version of Microsoft Dynamics CRM 3.0

The following file attributes are for the Chinese version and the Japanese version of Microsoft Dynamics CRM 3.0.

Microsoft Dynamics CRM 3.0 client for Outlook

Microsoft Dynamics CRM 3.0 client for Outlook Compatibility Update

Microsoft Dynamics CRM 3.0 server

Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers

The following file attributes are for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers.

Microsoft Dynamics CRM client for Outlook

Microsoft Dynamics CRM 3.0 client for Outlook Compatibility Update

Microsoft Dynamics CRM 3.0 server

Installation information

Install this hotfix on computers that are running the Microsoft Dynamics CRM 3.0 client or the Microsoft Dynamics CRM 3.0 server.

Prerequisites

For more information about this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

Restart requirement

If you are prompted, restart the computer after you install this hotfix.

Removal information

To remove this hotfix from a computer that is running Microsoft Dynamics CRM 3.0 and Microsoft Dynamics CRM client for Microsoft Office Outlook, use Add or Remove Programs in Control Panel. System administrators can use the Spuninst.exe tool to remove this hotfix from a computer that is running Microsoft Dynamics CRM 3.0 and the Microsoft Dynamics CRM client for Microsoft Office Outlook.

The Spuninst.exe tool is located in the %Windir%\$NTUninstallKB937667$\Spuninst folder.

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base: