Article ID: 937680 - View products that this article applies to.
Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect the computer.
You install the 2007 Microsoft Office system or a stand-alone 2007 Office product to enter the product key. During the installation process, the Installation Progress dialog box appears. However, no progress occurs in this dialog box. The 2007 Office system or the stand-alone 2007 Office product is not installed successfully.
This problem occurs when an antivirus program is running on the computer during the installation of the 2007 Office system or of the stand-alone 2007 Office product.
To work around this problem, temporarily disable antivirus programs and services when you install the 2007 Office system or the stand-alone 2007 Office product. To do this, follow these steps.
Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/308041/ )Resources for troubleshooting startup problems in Windows XP
Article ID: 937680 - Last Review: June 11, 2007 - Revision: 1.1