Error message when you synchronize files on a Windows Vista-based computer: "Unexpected Network Error"

Article translations Article translations
Article ID: 938106 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

You set up an offline files sync partnership between a Windows Vista-based computer and a network folder. After you do this, you disable the network connection on the Windows Vista-based computer. However, when you try to edit a file in the network folder on the Windows Vista-based computer, you may receive an error message that resembles the following:
file is not available on this computer (0x800710FE)
Additionally, when you try to open the file, you may receive an error message that resembles the following:
Could not open \\server\share\filename.ext.
After you enable the network connection on the Windows Vista-based computer to synchronize the files, you cannot synchronize the files. When you click Sync All in the Windows Vista Sync Center, you may receive the following error message:
Unexpected Network Error
This problem occurs if you have Panda Antivirus software installed on the computer.

RESOLUTION

To resolve this problem, use one of the following methods.

Method 1

In Panda Antivirus, exclude the files from being scanned.

Method 2

Stop Panda Antivirus when you synchronize the files.

MORE INFORMATION

Call stack information

01:48:59.670 [  rdbss]     NTfsd_c373 - RxFsdDispatch() -DO 94A87020, IRP 84F31008, MJ 0d (102885)  ---------------FILE_SYSTEM_CONTROL----------------
01:48:59.670 [  rdbss]     NTfsd_c752 - RxFsdCommonDispatch() -Ignoring operation on ORPHANED FCB 9FD133F8 d 0
01:48:59.670 [  rdbss]     NTfsd_c758 - RxFsdCommonDispatch() -#### Orphaned FCB op 9FD133F8
01:48:59.670 [  rdbss]     NTfsd_c774 - RxFsdCommonDispatch() -Completing failed request as pending:  EE = 0, Status = c00000c4
The information and the solution in this document represents the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

Microsoft makes no warranties and excludes all representations, warranties, and conditions whether express, implied, or statutory. These include but are not limited to representations, warranties, or conditions of title, non-infringement, satisfactory condition, merchantability, and fitness for a particular purpose, with regard to any service, solution, product, or any other materials or information. In no event will Microsoft be liable for any third-party solution that this article mentions.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 938106 - Last Review: June 12, 2007 - Revision: 1.1
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Ultimate
Keywords: 
kbtshoot kbexpertisebeginner kbprb KB938106

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com