Article ID: 938121 - Last Review: June 25, 2007 - Revision: 1.2 Error message when you try to use the Remote Assistance feature on a computer that is running Windows XP or Windows Server 2003: “You do not have access to logon to this session”Important This article contains information about how to modify the
registry. Make sure that you back up the registry before you modify it. Make
sure that you know how to restore the registry if a problem occurs. For more
information about how to back up, restore, and modify the registry, click the
following article number to view the article in the Microsoft Knowledge Base: 256986
(http://support.microsoft.com/kb/256986/
)
Description of the Microsoft Windows registry SYMPTOMSOn a computer that is running Microsoft Windows XP or
Microsoft Windows Server 2003, you try to use the Remote Assistance feature to
offer remote assistance to a user on another computer. However, when you try to send an invitation to another computer, you may receive the following error message: You do not have access to logon to this
session RESOLUTIONWarning Serious problems might occur if you modify the registry
incorrectly by using Registry Editor or by using another method. These problems
might require that you reinstall the operating system. Microsoft cannot
guarantee that these problems can be solved. Modify the registry at your own
risk. To resolve this problem, follow these steps:
MORE INFORMATIONAfter you remove the fInHelpMode registry entry, you
can still use Terminal Services to connect to another computer. Additionally, you
can still use the Microsoft Remote Desktop Protocol (RDP) together with the
Remote Assistance feature to remotely manage another computer. APPLIES TO
| Article Translations
|
| United States | Change | | | All Microsoft Sites |
Back to the top
|
