Article ID: 938233 - Last Review: July 9, 2007 - Revision: 1.0

FIX: The server message block file server may stop responding to client computer requests in Windows Embedded CE 6.0

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SYMPTOMS

In Microsoft Windows Embedded CE 6.0 you experience one of the following symptoms in the server message block (SMB) file server.

Symptom 1

The SMB file server may stop responding to client computer requests. When this problem occurs, other network services that are running on the device respond to the requests. For example, other network services that are running on the device respond to Internet Control Message Protocol (ICMP) ping requests.

Symptom 2

Consider the following scenario:
  • The value of the UseAuthentication registry entry is set to 0 (zero).
  • You do not have a valid username or password that has been configured so that you can connect to the device.
In this scenario, you may receive the following error message:
Access Denied.

CAUSE

The first symptom that is mentioned in the "Symptoms" section occurs because of a deadlock in the SMB file server.

RESOLUTION

Software update information

A supported software update is now available from Microsoft as Windows CE 6.0 Platform Builder Monthly Update (Jun 2007). You can confirm this by scrolling to the "File information" section of this article. The package file name contains the product version, date, Knowledge Base article number, and processor type. The package file name format is:
Product version-yymmdd-kbnnnnnn-processor type
For example: Wincepb50-060503-kb917590-armv4i.msi is the ARMV4i Windows CE 5.0 Platform Builder fix that is documented in KB article 917590 and that is contained in the May 2006 monthly update. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:
837392  (http://support.microsoft.com/kb/837392/ ) How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites

This update is supported only if all previously issued updates for this product have also been installed.

Restart requirement

After you install this update, you must perform a clean build of the whole platform. To clean the platform, click Clean on the Build menu. To build the platform, click Build Platform on the Build menu. You do not have to restart the computer after you install this update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this software update package has the file attributes (or later file attributes) that are listed in the following table.
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File nameFile sizeDateTime
Wincepb60-070608-kb938233-armv4i.msi3,776,51208-Jun-200721:53
Wincepb60-070608-kb938233-mipsii.msi3,676,67208-Jun-200721:53
Wincepb60-070608-kb938233-mipsii_fp.msi3,678,20808-Jun-200721:53
Wincepb60-070608-kb938233-mipsiv.msi3,696,64008-Jun-200721:53
Wincepb60-070608-kb938233-mipsiv_fp.msi3,694,08008-Jun-200721:53
Wincepb60-070608-kb938233-sh4.msi3,648,00008-Jun-200721:53
Wincepb60-070608-kb938233-x86.msi3,279,87208-Jun-200721:53
The English version of this software update package has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile sizeDateTimePath
Windows embedded ce 6.0_update_kb938233.htm8,69908-Jun-200721:36070608_kb938233
Connectionmanager.cpp35,58407-Jun-200721:57Private\Servers\Smb\Connectionmanager
Pc_net_prog.cpp224,84207-Jun-200721:57Private\Servers\Smb\Dialects
Fileserver.cpp227,17707-Jun-200721:57Private\Servers\Smb\Fileserver\Code
Connectionmanager.h7,60507-Jun-200721:57Private\Servers\Smb\Inc
Fileserver.h16,53107-Jun-200721:57Private\Servers\Smb\Inc
Utils.h12,18907-Jun-200721:57Private\Servers\Smb\Inc
Netbiostransport.cpp59,13307-Jun-200721:57Private\Servers\Smb\Transport
Utils.cpp47,55307-Jun-200721:57Private\Servers\Smb\Utils
Smbserver.def95707-Jun-200721:52Public\Servers\Oak\Lib\Armv4i\Debug
Smbserver.lib636,82407-Jun-200721:53Public\Servers\Oak\Lib\Armv4i\Debug
Smb_connectionmanager.lib595,80207-Jun-200721:53Public\Servers\Oak\Lib\Armv4i\Debug
Smb_cracker.lib335,13207-Jun-200721:53Public\Servers\Oak\Lib\Armv4i\Debug
Smb_filefactory.lib42,35407-Jun-200721:53Public\Servers\Oak\Lib\Armv4i\Debug
Smb_fileserver.lib989,46607-Jun-200721:53Public\Servers\Oak\Lib\Armv4i\Debug
Smb_filestub.lib38,84807-Jun-200721:53Public\Servers\Oak\Lib\Armv4i\Debug
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Smbserver.def95707-Jun-200721:52Public\Servers\Oak\Lib\Armv4i\Retail
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Smb_connectionmanager.lib492,63407-Jun-200721:52Public\Servers\Oak\Lib\Armv4i\Retail
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Smb_printqueue.lib286,68807-Jun-200721:52Public\Servers\Oak\Lib\Armv4i\Retail
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Smb_utils.lib386,15807-Jun-200721:52Public\Servers\Oak\Lib\Armv4i\Retail
Smbserver.def95707-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Debug
Smbserver.lib633,44007-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Debug
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Smb_fileserver.lib962,32007-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Debug
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Smb_utils.lib480,25207-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Debug
Smbserver.def95707-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Retail
Smbserver.lib427,86207-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Retail
Smb_connectionmanager.lib474,11007-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Retail
Smb_cracker.lib238,57407-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Retail
Smb_filefactory.lib39,31407-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Retail
Smb_fileserver.lib592,22807-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Retail
Smb_filestub.lib35,39207-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Retail
Smb_netbiostransport.lib484,81807-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Retail
Smb_pcnetprog.lib305,87407-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Retail
Smb_printqueue.lib276,66007-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Retail
Smb_shareinfo.lib302,37207-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Retail
Smb_utils.lib376,25407-Jun-200721:53Public\Servers\Oak\Lib\Mipsii\Retail
Smbserver.def95707-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Debug
Smbserver.lib633,45407-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Debug
Smb_connectionmanager.lib599,07407-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Debug
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Smb_filefactory.lib42,47207-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Debug
Smb_fileserver.lib962,33207-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Debug
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Smb_pcnetprog.lib649,40607-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Debug
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Smb_connectionmanager.lib474,12207-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Retail
Smb_cracker.lib238,58607-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Retail
Smb_filefactory.lib39,32207-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Retail
Smb_fileserver.lib592,23407-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Retail
Smb_filestub.lib35,39807-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Retail
Smb_netbiostransport.lib484,83007-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Retail
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Smb_printqueue.lib276,67007-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Retail
Smb_shareinfo.lib302,38407-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Retail
Smb_utils.lib376,28207-Jun-200721:54Public\Servers\Oak\Lib\Mipsii_fp\Retail
Smbserver.def95707-Jun-200721:54Public\Servers\Oak\Lib\Mipsiv\Debug
Smbserver.lib638,08807-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv\Debug
Smb_connectionmanager.lib603,75207-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv\Debug
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Smb_connectionmanager.lib476,15607-Jun-200721:54Public\Servers\Oak\Lib\Mipsiv\Retail
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Smb_printqueue.lib399,35807-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Debug
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Smb_utils.lib484,20207-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Debug
Smbserver.def95707-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Retail
Smbserver.lib429,75807-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Retail
Smb_connectionmanager.lib476,16807-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Retail
Smb_cracker.lib239,74607-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Retail
Smb_filefactory.lib39,53607-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Retail
Smb_fileserver.lib597,11007-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Retail
Smb_filestub.lib35,39807-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Retail
Smb_netbiostransport.lib487,46207-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Retail
Smb_pcnetprog.lib309,12207-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Retail
Smb_printqueue.lib278,25207-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Retail
Smb_shareinfo.lib303,40207-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Retail
Smb_utils.lib379,49807-Jun-200721:55Public\Servers\Oak\Lib\Mipsiv_fp\Retail
Smbserver.def95707-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Debug
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Smb_connectionmanager.lib558,23207-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Debug
Smb_cracker.lib305,51607-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Debug
Smb_filefactory.lib40,73407-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Debug
Smb_fileserver.lib885,16807-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Debug
Smb_filestub.lib37,84607-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Debug
Smb_netbiostransport.lib663,70007-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Debug
Smb_pcnetprog.lib602,14807-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Debug
Smb_printqueue.lib365,50607-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Debug
Smb_shareinfo.lib366,50607-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Debug
Smb_utils.lib440,67207-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Debug
Smbserver.def95707-Jun-200721:55Public\Servers\Oak\Lib\Sh4\Retail
Smbserver.lib401,76207-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Retail
Smb_connectionmanager.lib446,26807-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Retail
Smb_cracker.lib222,32007-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Retail
Smb_filefactory.lib38,08207-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Retail
Smb_fileserver.lib554,99407-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Retail
Smb_filestub.lib34,51007-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Retail
Smb_netbiostransport.lib452,37407-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Retail
Smb_pcnetprog.lib287,29607-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Retail
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Smb_shareinfo.lib283,26407-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Retail
Smb_utils.lib353,14207-Jun-200721:56Public\Servers\Oak\Lib\Sh4\Retail
Smbserver.def95707-Jun-200721:56Public\Servers\Oak\Lib\X86\Debug
Smbserver.lib529,45407-Jun-200721:56Public\Servers\Oak\Lib\X86\Debug
Smb_connectionmanager.lib471,32007-Jun-200721:56Public\Servers\Oak\Lib\X86\Debug
Smb_cracker.lib266,49807-Jun-200721:56Public\Servers\Oak\Lib\X86\Debug
Smb_filefactory.lib38,97607-Jun-200721:56Public\Servers\Oak\Lib\X86\Debug
Smb_fileserver.lib783,32207-Jun-200721:56Public\Servers\Oak\Lib\X86\Debug
Smb_filestub.lib36,87407-Jun-200721:56Public\Servers\Oak\Lib\X86\Debug
Smb_netbiostransport.lib598,23607-Jun-200721:56Public\Servers\Oak\Lib\X86\Debug
Smb_pcnetprog.lib559,00607-Jun-200721:56Public\Servers\Oak\Lib\X86\Debug
Smb_printqueue.lib320,41807-Jun-200721:56Public\Servers\Oak\Lib\X86\Debug
Smb_shareinfo.lib317,11807-Jun-200721:56Public\Servers\Oak\Lib\X86\Debug
Smb_utils.lib387,17407-Jun-200721:56Public\Servers\Oak\Lib\X86\Debug
Smbserver.def95707-Jun-200721:56Public\Servers\Oak\Lib\X86\Retail
Smbserver.lib369,22007-Jun-200721:56Public\Servers\Oak\Lib\X86\Retail
Smb_connectionmanager.lib405,33207-Jun-200721:56Public\Servers\Oak\Lib\X86\Retail
Smb_cracker.lib201,51807-Jun-200721:56Public\Servers\Oak\Lib\X86\Retail
Smb_filefactory.lib36,75607-Jun-200721:56Public\Servers\Oak\Lib\X86\Retail
Smb_fileserver.lib500,90807-Jun-200721:56Public\Servers\Oak\Lib\X86\Retail
Smb_filestub.lib34,05807-Jun-200721:56Public\Servers\Oak\Lib\X86\Retail
Smb_netbiostransport.lib421,12807-Jun-200721:56Public\Servers\Oak\Lib\X86\Retail
Smb_pcnetprog.lib262,08607-Jun-200721:56Public\Servers\Oak\Lib\X86\Retail
Smb_printqueue.lib233,23007-Jun-200721:56Public\Servers\Oak\Lib\X86\Retail
Smb_shareinfo.lib251,91807-Jun-200721:56Public\Servers\Oak\Lib\X86\Retail
Smb_utils.lib321,75807-Jun-200721:56Public\Servers\Oak\Lib\X86\Retail

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Windows Embedded CE 6.0
Keywords: 
kbfix kbqfe kbpubtypekc kbexpertiseadvanced KB938233
 

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