The audio device on a Windows Vista-based computer does not work after you use the Windows-based Live Meeting 2007 client to join a conference

Article translations Article translations
Article ID: 938287 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

The audio device does not work on a Windows Vista-based computer after you use the Windows-based Microsoft Office Live Meeting 2007 client to join a conference,.

CAUSE

This issue occurs when there is a conflict between Windows Speech Recognition in Windows Vista and the Live Meeting 2007 client. When Windows Vista starts, Windows Speech Recognition also starts. Therefore, the Live Meeting 2007 client cannot use the audio device.

RESOLUTION

To resolve this issue, make sure that no application has exclusive control of the audio device. To do this, follow these steps:
  1. Click Start, click Control Panel, and then double-click Sound.
  2. In the Sound dialog box, click the Playback tab, click the speaker device, and then click Properties.
  3. Click the Advanced tab, click to clear the Allow applications to take exclusive control of this device check box, and then click OK.
  4. In the Sound dialog box, click the Recording tab, click the microphone device, and then click Properties.
  5. Click the Advanced tab, click to clear the Allow applications to take exclusive control of this device check box, and then click OK.

MORE INFORMATION

Related Information:

Troubleshooter: No audio in Windows

Music and sound help with Windows 7

Properties

Article ID: 938287 - Last Review: September 23, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Office Live Meeting 2007
Keywords: 
kbexpertiseinter kbtshoot kbprb KB938287

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com