Event ID 14380 is logged in the Communications Server log when you run the Conferencing Validation Wizard in Communications Server 2007 Access Edge Server

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SYMPTOMS

When you run the Conferencing Validation Wizard to test a remote user on a computer that is running Microsoft Office Communications Server 2007 Access Edge Server, the following event is logged in the Communications Server log:

Event Type: Warning
Event Source: OCS Protocol Stack
Event Category: (1001)
Event ID: 14380
Date: Date
Time: Time
User: N/A
Computer: SIP
Description:
Some requests were rejected as they exhausted the Max-Forwards limit.
In the past 0 minutes, the protocol stack rejected 1 requests that were looping and exhausted the Max-Forwards limit.
The last such request had the From uri (sip:server.domain.com) and the To uri (sip:server.domain.com).
Cause:
This usually indicates an incorrect server configuration or a bad routing rule.
Resolution:
None needed unless the number of reported errors is large (> 100). Check whether all server routing rules are properly configured.

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CAUSE

The Conferencing Validation Wizard starts with a maximum hop value of 1. This value continues to increase until the Conferencing Validation Wizard receives a response that is not a 483 response.

Note A 483 response is the error code for "too many hops."

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