Article ID: 938322 - Last Review: July 3, 2007 - Revision: 1.1

The Windows Mobility Center item does not appear in Control Panel as expected on a portable computer that is running Windows Vista

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SYMPTOMS

On a portable computer that is running Windows Vista, the Windows Mobility Center item does not appear in Control Panel as expected.
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CAUSE

This issue may occur if the following conditions are true:
  • The computer is plugged into an uninterruptible power supply (UPS).
  • The battery has been removed from the computer.
When these conditions are true, the computer's role may be set incorrectly in the BIOS.
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RESOLUTION

To resolve this issue, insert the battery into the computer.
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APPLIES TO
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
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Keywords: 
kbtshoot kbprb KB938322
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