Article ID: 938397 - Last Review: October 8, 2011 - Revision: 4.0 Applications that use the Cryptography API cannot validate an X.509 certificate in Windows Server 2003
On This PageSYMPTOMSIn Microsoft Windows Server 2003, applications that use the Cryptography API (CAPI) cannot validate an X.509 certificate. This problem occurs if the certificate is secured by the Secure Hash Algorithm 2 (SHA2) family of hashing algorithms. Applications may not work as expected if they require the SHA2 family of hashing algorithms. Additionally, when you evaluate a certificate that uses the SHA2 family of hashing algorithms, you may receive the following message: Additionally, when you validate the certificate by using the Certutil.exe utility, you may receive the following error message: Command FAILED: 0x80096004 (-2146869244) The signature of the certificate cannot be verified. CAUSEThis problem occurs because the Cryptography API 2 (CAPI2) in Windows Server 2003 does not support the SHA2 family of hashing algorithms. CAPI2 is the part of the Cryptography API that handles certificates. RESOLUTIONHotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.PrerequisitesTo apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) or Windows Server 2003 Service Pack 2 (SP2) installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:889100
(http://support.microsoft.com/kb/889100/
)
How to obtain the latest service pack for Windows Server 2003
Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace a previously released hotfix.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003 with SP1, x86-based versionsCollapse this table
Windows Server 2003 with SP2, x86-based versionsCollapse this table
Windows Server 2003 with SP1, Itanium-based versionsCollapse this table
Windows Server 2003 with SP2, Itanium-based versionsCollapse this table
Windows Server 2003, x64-based versionsCollapse this table
Windows Server 2003 with SP2, x64-based versionsCollapse this table
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONThe Cryptography API 1 (CAPI1) in Windows Server 2003 supports the SHA2 family of hashing algorithms. CAPI1 is the part of the Cryptography API that handles cryptography primitives. For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates APPLIES TO
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