Article ID: 938415 - Last Review: June 11, 2007 - Revision: 1.0

When you exit Windows Media Player 11 in Windows Vista, you may continue to hear music

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SYMPTOMS

When you exit Microsoft Windows Media Player 11 in Windows Vista, Windows Media Player may not completely shut down. For example, if you are playing music when you exit Windows Media Player, you may continue to hear music.
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WORKAROUND

To work around this problem when it occurs, follow these steps to shut down Windows Media Player:
  1. Press CTRL+ALT+DEL.
  2. Click Start Task Manager.
  3. Click the Processes tab.
  4. Click the wmplayer.exe process.
  5. Click End Processes, and then click End process.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Starter
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
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Keywords: 
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