FIX: Error message when you try to add files to a Visual SourceSafe 2005 database or when you try to retrieve files from a Visual SourceSafe 2005 database by using Web access through HTTP: "Operation timed out"

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Article ID: 938607 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. You try to add files to a Microsoft Visual SourceSafe 2005 database, or you try to retrieve files from a Visual SourceSafe 2005 database. To access the Visual SourceSafe 2005 database, you use Web access through HTTP. In this scenario, you may receive the following error message:
Operation timed out.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Visual Studio 2005 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Visual SourceSafe 2005 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix replaces Visual SourceSafe 2005 build 8.0.50727.823.

Registry information

After you apply this hotfix, the default time-out setting for the add operation and for the retrieve operation is 2 hours. To configure the time-out setting, create the following registry entry, and then adjust the following registry entry:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\SourceSafe\Timeout
For more information, see the "More Information" section.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Analyze.exe8.0.50727.902249,68806-Jul-200709:43x86
Ddconv.exe8.0.50727.902105,30406-Jul-200709:47x86
Ddupd.exe8.0.50727.902105,80806-Jul-200709:47x86
Microsoft.VisualStudio.SourceSafe.Interop.dll8.0.50727.90249,15206-Jul-200703:20x86
Microsoft.VisualStudio.SourceSafe.Interop.dll8.0.50727.90249,15206-Jul-200703:20x86
Mkss.exe8.0.50727.90242,32006-Jul-200709:43x86
RemoteVssScc.DLL8.0.50727.902335,87206-Jul-200706:02x86
Ss.exe8.0.50727.902418,64006-Jul-200709:42x86
Ssadmin.exe8.0.50727.902136,02406-Jul-200709:43x86
Ssapi.dll8.0.50727.902501,24806-Jul-200705:59x86
Ssarc.exe8.0.50727.902361,80806-Jul-200709:44x86
Ssexp.exe8.0.50727.902141,13606-Jul-200709:47x86
Ssgui.dll8.0.50727.9021,253,37606-Jul-200706:00x86
Ssrestor.exe8.0.50727.902350,04006-Jul-200709:48x86
Ssscc.dll8.0.50727.9021,266,17606-Jul-200707:30x86
SSService.exe8.0.50727.902329,04806-Jul-200709:48x86
Ssxx.dll8.0.50727.9022,56006-Jul-200705:59x86
VssWebService.dll8.0.50727.90245,05606-Jul-200706:02x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Before you apply this hotfix, only one time-out setting exists. After you apply this hotfix, a new time-out setting is added. Therefore, two time-out settings exist.

The typical SOAP operations use the original time-out setting. By default, the value of the original time-out setting is 1 minute.

The SOAP operations that use the WebDAV component to upload files and to download files use the new time-out setting. By default, the value of the new time-out setting is 2 hours.

To configure the time-out settings, create the following registry entry, and then adjust the following registry entry:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\SourceSafe\Timeout
The original time-out setting is a DWORD value that is expressed in milliseconds. By default, the new time-out setting is 120 times the original time-out setting.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 938607 - Last Review: August 28, 2007 - Revision: 1.0
APPLIES TO
  • Microsoft Visual SourceSafe 2005 Standard Edition
Keywords: 
kbexpertiseadvanced kbfix kbpubtypekc kbqfe kbhotfixserver KB938607

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