Article ID: 938631 - View products that this article applies to.
This article describes the known graphics-related issues that you may experience when you play Microsoft Shadowrun for Windows Vista.
General troubleshooting information
Install the latest driversIf you experience graphics-related issues, such as a black (blank) screen, or slow performance in Shadowrun for Windows Vista, download and then install the latest video card driver.
The video card lets you see graphics on the screen. A driver is a piece of software that enables the operating system (Microsoft Windows) to communicate with the hardware in the computer. A driver acts as a translator between the hardware and the operating system. The latest driver for the video card can enable more efficient use of the video card features to improve the performance of the game. Generally companies release their drivers regularly for the video cards to keep up the pace with the ever-changing software technologies.
To download and install the latest drivers, contact the computer or video hardware manufacturer. See the "References" section for more information about how to contact the computer or video hardware manufacturer.
To determine the name and the manufacturer of the video adapter, follow these steps on a Windows Vista-based computer:
The graphics hardware error message
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General graphics issues
Gamma displayWhen the display is not in full-screen mode, you cannot adjust the gamma display, even though you can change the gamma slider. No resolution exists for this issue.
Screen resolutionsThe following resolutions are not supported:
Multiple monitorsMultiple monitors are not supported in Shadowrun for Windows Vista.
For information about your hardware manufacturer, visit the following Web site:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 938631 - Last Review: June 25, 2010 - Revision: 1.5