You receive a "Stop 0x000000D1" error message, and the computer restarts automatically in Windows Server 2003

In Microsoft Windows Server 2003, you receive a "Stop 0x000000D1" error message. The error message resembles the following:After you receive this Stop error message, the computer restarts automatically.

This problem occurs because a race condition occurs in a module of the Tcpip.sys file. When the race condition occurs, the module tries to access an object that is already freed. Therefore, the module accesses an invalid memory address.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 1 or Windows Server 2003 Service Pack 2 installed. For more information about how to obtain the latest service pack, click the following article number to view the article in the Microsoft Knowledge Base:

Restart information

You must restart the computer after you apply this hotfix.

Registry information

You do not have to modify the registry.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

Hotfix file information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 with SP2, x86-based versions

Windows Server 2003 with SP2, x64-based versions

Windows Server 2003 with SP2, Itanium-based versions

Windows Server 2003 with SP1, x86-based versions

Windows Server 2003 with SP1, x64-based versions

Windows Server 2003 with SP1, Itanium-based versions

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base: